A part of Ki Mobility Solutions, which was floated as its digital subsidiary by TVS Automobile Solutions Pvt Ltd (TVS ASL) in 2021 after raising an initial funding of INR 850 million from tech investors led by Kris Gopalakrishnan’s Pratithi Investment Trust and SeaLink Capital, myTVS will soon offer an AI-led diagnostics platform to cater to the aftermarket, according to an industry source aware of the development. 

The diagnostics platform will tap into the after sales lifecycle of the vehicle – commercial vehicles in particular – that is being operated 24x7 with an emphasis on return-on-investment. It is looking at the platform helping customers to monitor the health of their vehicle besides seeking the help of technicians to solve any problems they may face or repairs they may want to carry out on their vehicle.

Keen that the platform offers cost estimates for repairs, myTVS is looking to empower its customers to get diagnosis for their stead across 1000 centres. Termed as ‘Drivenostics’, according to the source, the AI-led diagnostics platform would leverage the ability of modern vehicle with electronics and software on board to be ‘connected’.

Engineered to enable live health monitoring of the vehicle, the platform will be offered for free to a customer base that is estimated to be 12 million strong. In doing so, the company is keen to fine tune it as per the requirements of the customers and to ensure that it reaches a certain threshold. 

Keen to monetise it at a certain point, the company is said to be working on sharing the information collected by the platform with the insurance companies that it is engaged with. This, mentioned, the source could be a matter of debate and subject to the respective vehicle customer consenting. The confidentiality of the data would be of paramount importance, he added. 

Not limiting to India, myTVS is keen to pilot the platform in UK and Turkey for commercial vehicles. It is seeing a lot of opportunity in Europe, according to the source, as it is a larger commercial vehicle market in terms of the after sales lifecycle and the culture that drives it. 

Image for representative purpose only.

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Maruti Suzuki India, the country’s largest passenger vehicle manufacturer, has attained another milestone of inaugurating its 5,000th Arena Service touchpoint.

The landmark facility, located in Coimbatore, is spread across 3,200 sqmt. It features four service bays and four bays dedicated to body repair, equipped with advanced tools to offer complete service solutions.

The new service point contributes to Maruti Suzuki's overall network, which now comprises over 5,640 service touchpoints across 2,818 cities. This extensive network includes Arena and Nexa workshops, as well as specialised formats such as Rural workshops and Service-on-Wheels. In Tamil Nadu alone, the brand now has over 400 authorised service touchpoints.

Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India, said, “At Maruti Suzuki, we believe that easy access to trusted service is fundamental to a hassle-free ownership experience. Customers value proximity, affordability, genuine parts and above all, the speed at which we resolve issues. Our expanding service network ensures faster, more reliable care, wherever they are. It is our consistent endeavour to be by the side of our customers and we extend our heartfelt gratitude to all our dealer partners for their continued support in building this robust and expansive service network. We plan to continuously expand our network in future as well. In FY2024-25, we opened 460 service touchpoints under Arena and Nexa channels, and in FY2025-26, we plan to add a total of 500 service workshops to our network.”

Maruti Suzuki has demonstrated robust service capacity, having serviced over 27 million vehicles in the FY2024-25 – the highest number ever recorded by the company in a single financial year. The overall service network is capable of servicing more than 30 million customer vehicles annually.

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Shell Lubricants India has launched three new lubricant products, developed using technology, to serve customer needs across passenger cars, two-wheelers and pickup trucks. The new products reinforce Shell’s commitment to technical excellence.

The new products include:

• Shell Spirax S4 GX 75W90: This product is the only Shell Branded product globally in this viscosity and is India’s first Shell Branded synthetic gear oil under the Spirax category. It is designed for manual transmissions in passenger cars and LCVs. The company claims that it provides gearbox protection, smoother gear shifts and cost savings. It is approved under API GL-4 and ZF-TE-ML-08 standards and is compatible with OEMs including Suzuki, Hyundai and Tata Motors. It comes in 1L (INR 540) and 2.5L (INR 1300) packaging.
• Shell Advance AX6 5W30: Targeted at the growing BS VI scooter market, this oil provides 360-degree protection for daily commuters. Formulated with synthetic technology, it offers performance under urban conditions, including traffic and frequent stop-start riding. The 600 ml bottle is made from 100 percent post-consumer recycled (PCR) material, is priced at INR 355 and is available nationwide.
• Shell Rimula Pick-Up: This is an engine oil crafted and tested specifically for pickup trucks navigating city traffic, offering performance and extended drain intervals. The range is available for both BS IV and BS VI engines in 5L and 7L packaging, launched nationwide.

Shell Lubricants recently launched the new Shell Helix Ultra, engineered to deliver performance and protection. It uses Shell’s PurePlus Technology – which converts natural gas into 99.5 percent pure base oil – to offer up to 1.8 percent more engine power, 3.4 percent improved responsiveness and 100 percent engine power retention.

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Kia India, one of the leading passenger vehicle manufacturers in the country, has inaugurated its 100th Green Workshop, signalling a major commitment to sustainable aftersales service. The milestone facility, located at Bright Kia in Kanpur, follows the first Green Workshop launched in Rohtak in 2023.

The company's Green Workshop initiative is a key part of its environmental efforts and aims to expand the network to over 150 workshops by 2026.

Kia's Green Workshops are fitted with advanced sustainability measures, including rainwater harvesting, natural lighting and motion-sensor systems for greater energy efficiency. They also utilise effluent treatment plants, steam wash systems to cut water usage and waterless urinals.

Crucially, the 100 workshops collectively generate 7.9 MW of solar power. This renewable energy capacity allows Kia India to prevent nearly 9,000 metric tons of CO2 emissions each year, which the company states is equivalent to the absorption power of 450,000 mature trees. Kia has also implemented a comprehensive recycling programme for automotive waste such as used batteries and oil.

Atul Sood, Senior Vice-President, Sales & Marketing, Kia India, said, “Achieving the milestone of 100 Green Workshops within a short span of two years underscores Kia India’s commitment to building a sustainable mobility ecosystem. Each workshop brings us closer to a world where progress doesn’t come at the planet’s cost. This initiative, alongside our portfolio of three EVs, is a significant reflection of our continued efforts to reduce environmental impact, enhance operational efficiency, and shape a cleaner, smarter mobility for our future generations.”

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Delhi-NCR-based CarXpert, a multi-brand car service network, is set to expand its footprint into the western Indian market, with a primary focus on Gujarat. The move aims to upgrade local, independent garages into professional service centres by providing them with modern tools, training and brand recognition.

The company's business model is designed to help local mechanics professionalise their operations. CarXpert provides standardised processes, diagnostic technology and skill development programs, allowing garages to offer more reliable service and build long-term customer trust.

Rachit Dhawan, Head of Department at CarXpert, said, “We are happy to announce our expansion plans to other parts of India. Gujarat is one of the growing markets for job creation. Many of these workshops operate without modern tools, standardised systems, or access to training. We are working to change this by giving these workshops an opportunity to become part of an organised, trusted network.”

With over 50 centres already operational in locations across northern India, the company's expansion into Gujarat will cater to the state's growing number of vehicle owners.

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