The Indian Blue Book (IBB) report by Car&Bike and Das WeltAuto (the used car division of Volkswagen) has underlined a significant uptake in used car sales in the country. As per the report, the sale of used cars is expected to reach 10.92 million units by FY2027-28 as the supply of good quality cars that were bought post the covid years starts to grow in the market. 

Valued at USD 31.33 billion in FY2022-23 as per the sixth edition of IBB report, the used car market in India is currently witnessing higher demand versus supply in response to the drastic slowdown in new car purchases in the Covid fiscal (FY2020-21).  

Expected to more than double to USD 70.48 billion in FY2027-28 as high-quality passenger vehicles bought in the years after the pandemic, the Indian used car market is in for a good show.

Roughly linked to a phenomenon where the slowdown in purchase of new cars leads to a surge in the demand for used cars, the arrival of passenger vehicles no more than 3.5 to five years of age, the used car market in India is expected to experience good momentum. It is also expected to see some formalisation, according to source, but grow nonetheless on the organised side as well as the unorganised side. The organised side of the used car market in the country is currently an estimated 35 percent. 

As owners of new cars purchased post the pandemic period decide to upgrade, the buyers of used cars are expected to get to choose from high-quality cars, albeit with records and a higher residual value. Budget buyers looking at quality pre-owned cars on the back of being more informed about car technicalities, the present situation points at an increasing availability of cars that are not just well maintained, but are also replete with a good safety kit among other attributes. An example of such an offering is the Volkswagen Taigun, which has managed to retain 80 percent of its residual value after three years unlike the models sold by the German automaker earlier.  

With the make, model and variant turning out to be a big consideration among 71 percent used car buyers, the tendency of buyers to inform themselves well is increasingly witnessed as per the BBI report. Stressing on the fact that majority of buyers are highly budget conscious (63 percent) even as they look for quality cars, the report highlights a pull towards used cars that offer a better safety kit and safety rating. The Volkswagen Taigun for example, is five-star GNCAP rated. 

The sixth edition of the BBI – walking the foot steps of the earlier edition – highlights the fact that 71 percent of the used car buyers also acknowledged overall repairs and servicing costs as a big consideration.

About 45 percent of buyers/intenders prefer local dealers for exploring, followed by auto tech start-ups (26 percent) and OEM backed brands (23 percent). In terms of awareness and preferences of car leasing, 28 percent of buyers were found to be aware of the concept. The indication, as per the report, is that 62 percent of used car buyers would avail of the same in the future.

In the case of used car buyers, warranty and financial assistance topped the list of demands as a service. A majority of them – 56 percent of them – did not prefer an EV used car.

From the vehicle seller’s perspective, 59 percent of them reasoned that they wanted to upgrade to a new vehicle as the reason to do away with their existing set of wheels. Some of them reasoned that it was the sufficiency of having another vehicle. The extra cars bought during Covid-19 period are being sold now, the sixth edition of BBI report highlights. 

What has been aiding the arrival of high-quality cars that were bought during the post pandemic period is being attributed to the fast tracking of auto technology. Automotive tech startups and OEM backed companies are ensuring that the actual Turn Around Time (TAT) to sell a car is down to three days! 

Full payment within 24 hours remains the top priority for sellers followed by vehicle inspection at a location of their choice.

“The pre-owned car market is significantly growing with the potential of it being double by FY2028. The growth primarily comes from the evolving trends and customer preferences while selecting a pre-owned vehicle. A notable shift is the top priority for safety features, a transition similar to the new car industry, enabling a brand like Volkswagen, to be more accessible and in-demand for customers with our 5-star GNCAP rated product portfolio – Taigun and Virtus. The high preference for safety features and standards among customers is positively impacting the residual value of Volkswagen cars, especially the Taigun. We are confident the Das WeltAuto. business, will continue to grow as one of the top certified pre-owned car brands in India for customers,” said Ashish Gupta, Brand Director, Volkswagen Passenger Cars India.

Ashutosh Pandey, CEO & MD, Mahindra First Choice, averred, “The latest edition of the Indian Blue Book, a collaboration with Das WeltAuto. by Volkswagen, reinforces our confidence in the Indian pre-owned car market's explosive growth potential. The increasing involvement of organized players is bringing stability and trust to this market; achieving consistent profitability and providing superlative customer experience remains the top priorities for organised players.” 

Mahindra First Choice Wheels-backed Indian Blue Book launched the first edition in 2015 to highlight the trends in the used car industry in India. Since then, the annual report has been established as the largest and most intensive primary research conducted in India. Since 2022 Das WeltAuto., the pre-owned car brand of Volkswagen, and Car&Bike, a 100 percent subsidiary of Mahindra First Choice Wheels, have co-curated this research report. 

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Mumbai-headquartered SUV major Mahindra & Mahindra has upgraded its popular offering, the Scorpio-N Z8L variant, with Level 2 Advanced Driver Assistance Systems (ADAS) tech.

This will see the Scorpio-N Z8L variant coming with Forward Collision Warning, Automatic Emergency Braking, Adaptive Cruise Control with Stop & Go, Smart Pilot Assist, Lane Departure Warning, Lane Keep Assist, Traffic Sign Recognition and High Beam Assist features.

The ADAS tech will further enhance safety quotient for the Scorpion-N with exclusive features such as Speed Limit Assist and Front Vehicle Start Alert, marking a first for Mahindra ICE SUVs.

Furthermore, the company has also expanded the Scorpio-N line-up with the introduction of the Z8T variant at INR 2.02 million. The new variant will sit between the Z8 and Z8L variants. It comes with a compelling mix of premium features, including R18 diamond-cut alloy wheels, a 12-speaker Sony-branded audio system, front camera, front parking sensors, 6-way powered driver seat, electronic parking brake (EPB), ventilated front seats and an auto-dimming IRVM.

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Maruti Suzuki India, the country’s largest passenger vehicle manufacturer, has achieved a new milestone in its aftersales service. The company recorded servicing (free and paid) over 2.45 million vehicles in May, the highest in a single month in its history.

The feat was achieved through the company’s vast network of over 5,400 service touchpoints.

Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India, said, “This is the first time in the company’s history that we have serviced over 24.5 lakh vehicles in a month, an achievement that reflects scale, depth, and efficiency of the service network. It is a result of the tireless efforts of our service teams and dealer partners across the country.”

“Good quality aftersales service is critical to maintain vehicle health, leading to a delightful car ownership experience and strengthen customer retention. Even before we started mass sales of vehicles in India, our focus was on building a robust service network, a foundation that continues to support us as we expand our business further. Going forward, we aim to expand our service touchpoints to 8,000 by FY 2030-31 and introduce innovative formats to cater to the requirements of diverse customer needs. This will help in our EV launch as well. We are preparing 1,500 EV enabled service workshops covering over 1,000 cities with specially trained manpower and special equipment to extend all EV related support to our customers,” he said.

Maruti Suzuki India has through its dealer partners introduced several innovative and industry-first service formats, to address the smallest query to full-car service needs ranging from traditional brick-and-mortar workshops to mobile workshops. Over the years, it has also created a dedicated Quick Response Team (QRT) to provide emergency on-road assistance across the country.

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Mercedes-Benz India, the German luxury car brand, has announced a significant organisational change, effective from 1 August 2025, with the appointment of Brendon Sissing as the new Vice-President of Sales and Marketing. He will take over from Lance Bennett, who has moved to Mercedes-Benz Middle East as their Chief Financial Officer.

Santosh Iyer, Managing Director & CEO, Mercedes-Benz India, said, "We are excited to welcome Brendon Sissing as the Head of Sales & Marketing for Mercedes-Benz India. Brendon takes over the responsibility from Lance Bennett, who has joined Mercedes-Benz Middle East as the CFO. Brendon brings rich experience from the world of financing and insurance, as he successfully steered Mercedes-Benz Financial Service India, doubling its portfolio, driving record profit and business transformation, while elevating the integrated customer journey. We are confident Brendon will continue the growth momentum of Mercedes-Benz in this highly diverse and dynamic Indian luxury car market. We thank Lance for his immense contribution and wish them both, the very best in their respective new roles."

Brendon Sissing previously served as the Head of Mercedes-Benz Financial Services India, where he was instrumental in doubling the company's portfolio and achieving record profits. He is recognised for his strong advocacy of digital transformation and risk management, leveraging his expertise in credit risk to drive operational excellence. He has extensive experience within the Mercedes-Benz group, having worked with Mercedes-Benz Malaysia and Mercedes-Benz South Africa, leading Credit Operations in both markets. He also held roles in Credit Underwriting and Key Accounts at Daimler Mobility, Stuttgart, before joining Mercedes-Benz Financial Services India in 2022.

The German brand stated that under Sissing's leadership, Mercedes-Benz Financial Services India significantly enhanced customer journeys through integrated online and offline platforms. He is also noted for his passion for coaching and mentoring, fostering high-performing team environments. Sissing holds a B. Tech degree in Cost & Management Accounting from Technikon Pretoria, South Africa and a Diploma in Credit Management from the Institute of Credit Management. He is also a founding member of Mercedes-Benz Services Malaysia, established in 2012.

A South African national, Sissing has worked in various international locations, including Malaysia, South Africa, Germany and India.

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Honda Cars India has launched a new variant of its popular mid-size sedan, the Honda City Sport, adding a dynamic and youthful edge to the City line-up. Priced at INR 1.48 million (ex-showroom, Delhi), the City Sport is positioned as a limited-edition offering designed to appeal to style-conscious, spirited drivers.

The new variant will be exclusively available with a CVT automatic transmission and is offered in three colour options — Radiant Red Metallic, Platinum White Pearl, and Meteoroid Gray Metallic.

Sporting a blacked-out exterior theme, the car features a Sporty Black Grille, Glossy Black Shark Fin Antenna, Trunk Lip Spoiler and multi-spoke grey alloy wheels. Inside, the cabin gets an all-black treatment with red stitching, leather seats and ambient lighting for a premium, performance-inspired feel.

Under the hood, it retains the 1.5L i-VTEC petrol engine, delivering 121 PS and 145 Nm of torque, with a claimed fuel efficiency of 18.4 kmpl. The model also comes equipped with Honda Sensing, the brand’s advanced driver assistance suite.

Kunal Behl, Vice-President, Marketing & Sales, Honda Cars India, said, “The new City Sport has been crafted to meet the aspirations of young buyers who value individuality and a spirited driving experience. It embodies a perfect blend of sporty exterior and interior style, fun to drive performance and the everyday usability that Honda City is known for, at a price that makes it even more compelling.”

The City Sport is being positioned as a limited-unit, exclusive edition for customers seeking distinction in both design and driving dynamics.

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