Mercedes-Benz USA (MBUSA) has announced a transformational collaboration with Microsoft to redefine automotive maintenance and the way service technicians work, leading to enhanced customer experience and greater efficiencies in communication and employee safety.
As the first mixed reality automotive maintenance system, Mercedes-Benz Virtual Remote Support, powered by HoloLens 2 and Dynamics 365 Remote Assist, allows onsite dealership technicians to work handsfree sharing real-time views and sounds of the vehicle while talking with Mercedes-Benz technical specialists. The remote MB specialists can provide valuable insight and technical guidance to help complete complex maintenance issues in record time, without ever leaving their office.

Christian Treiber, Vice President of Customer Services at MBUSA said, “This is a massive shift in the way we do business – helping us to serve our customers more quickly – and is especially timely with the new realities of COVID-19 and our desire to keep employees safe. Today’s vehicles feature more than 100 million lines of software code. Through our partnership with Microsoft, we have a new paradigm for technology support and communication that helps our dealers and technicians master the complexity of these vehicles while eliminating travel time and onsite visits. It’s like having an expert on your shoulder.”

Alysa Taylor, Corporate Vice President, Business Applications and Global Industry Marketing, Microsoft said, “I’m thrilled by the transformation made possible by our partnership with Mercedes-Benz USA. By leveraging HoloLens 2 and Dynamics 365 Remote Assist, Mercedes-Benz USA has seen rapid time to value, moving from proof of concept to broad deployment in a matter of months. Microsoft is honored to be part of Mercedes-Benz USA’s disruption of the automotive industry and change the way they provide services for their customers.”

The Augmented Reality experience
Whether simply inspecting a vehicle to make decisions about body repair or to solving more complex situations that require a collaborative diagnostic plan, with Mercedes-Benz Virtual Remote Support, the onsite technician puts on the HoloLens 2 headset and has immediate, real-time support from Mercedes-Benz technical specialists anywhere in the United States. Leveraging Dynamics 365 Remote Assist, the remote specialist can see exactly what the technician is seeing at the dealership. Working in a mixed reality environment, it is an immersive experience where they both can view intricate 3D images and holograms, see where changes need to be made, annotate the visual information, add documents, insert arrows, circles and more all to highlight areas on which to focus.

Matias Scolnik, shop foreman at Mercedes-Benz of Coral Gables, one of the 12 dealerships that piloted the technology said, “We save so much time not having to go back and forth, uploading information, asking questions, waiting for a response. To get cars back to the owners—diagnosed, fixed, washed and ready to roll—in a fraction of the time, this has a huge impact on our ability to provide excellent customer service.”

Mercedes-Benz Virtual Remote Support was recently rolled out to all 383 dealerships across the U.S.

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Bengaluru-headquartered electric vehicle major Ather Energy has announced that its fast-charging network ‘Ather Grid’ has surpassed 400 charging points across Tamil Nadu. This expansion aims to alleviate range anxiety for EV owners and support the growing adoption of electric vehicles in the state.

With charging stations now in 38 cities, including tourist destinations like Coonoor and Rameswaram, the network connects key travel routes such as Coimbatore to Bengaluru and Chennai to Pondicherry. The company also noted that a total of 480 fast charging points are available in the state, which includes over 50 LECCS (Light Electric Combined Charging System) chargers. Developed by Ather, the LECCS standard allows different brands of light EVs to use the same charging network.

Ravneet Singh Phokela, Chief Business Officer, Ather Energy, said, “Tamil Nadu has been one of our earliest markets and ever since we entered the state in 2019, we have been investing in building a reliable charging network there. Charging has often been seen as one of the key barriers, and it’s something we’ve focused on solving from day one. Crossing 400 fast chargers in Tamil Nadu is a reflection of that commitment. It’s about giving riders the confidence that a charger is never too far away. As our retail footprint grows, the charging network will continue to scale alongside it, making EV ownership truly seamless.”

The company has partnered with local businesses like Coffee Day Global and Ganga Sweets to deploy these charging points. This expansion is part of Ather's broader national effort, which has seen the establishment of over 3,300 fast-charging points across India. The chargers can provide up to 15 kilometres of range in just 10 minutes, making it more convenient for riders on the go.

In addition to its charging infrastructure, Ather maintains a strong presence in the state with 44 experience centres and 42 service centres in 35 cities, offering comprehensive sales and after-sales support.

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Bengaluru-headquartered premium electric two-wheeler company Ultraviolette Automotive has announced a strategic investment from TDK Ventures, the venture capital arm of Japan’s TDK Corporation.

With this, TDK Ventures joins the likes of Qualcomm Ventures, Zoho Corporation, Speciale Invest, Lingotto (Formerly Exor Capital), and TVS Motor Company as a strategic investor in the EV company. It also counts the likes of Sriharsha Majety (Co-founder & CEO, Swiggy), Ankit Nagori (Co-founder, Cure Foods; former Chief Business Officer, Flipkart), Aprameya Radhakrishna (Co-founder, TaxiForSure), and Dulquer Salmaan (renowned actor and automotive enthusiast) among its early backers.

At present, Ultraviolette sells the F77 electric motorcycle and is gearing up to expand its product offerings along with manufacturing, research and distribution network globally.

Narayan Subramaniam, CEO & Co-Founder, Ultraviolette, said, “Mobility is undergoing a radical transformation, and at Ultraviolette, we are leading that change through cutting-edge innovation. Our partnership with TDK Ventures fast forwards our efforts, from advanced battery platforms to intelligent vehicle systems. This collaboration not only accelerates our vision of future ready mobility but also reinforces our commitment to delivering electric vehicles that are aspirational and globally relevant.”

Niraj Rajmohan, CTO and Co-founder of Ultraviolette, said, “Through this partnership with TDK Ventures, Ultraviolette will continue to innovate in deep-tech to shape the future of mobility. Together, we will continue to push the boundaries in building safer, smarter, and a more efficient electric mobility eco-system.”

Ravi Jain, Investment Director, TDK Ventures, said, “We look forward to bringing our TDK Goodness to Ultraviolette and their ambitious plan to design the next generation of energy efficient and performance EV 2W platforms. TDK Ventures is excited to support Ultraviolette in their relentless pursuit of growing their global reach."

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In a significant step toward creating a global ‘Internet of Things’ (IoT) ecosystem, Geely Holding Group’s aerospace subsidiary, Geespace, successfully launched 11 new satellites into orbit on 9 August 2025. The launch took place in Shandong Province, China, and marks the fourth successful orbital deployment for the company's Geely Future Mobility Constellation (GEESATCOM).

With this latest launch, Geespace now operates 41 satellites in low Earth orbit (LEO), bringing it closer to its goal of having 72 satellites in operation by end-2025. The company plans to accelerate deployments over the next two months to reach 64 operational satellites, which will establish comprehensive global satellite IoT coverage.

The GEESATCOM project is a key part of Geely's vision to build an integrated space and earth mobility ecosystem. The LEO satellite network is designed to provide highly reliable, wide-coverage communication services for various strategic industries, including:

• Connected vehicles and urban air mobility
• Emergency response and maritime operations
• Energy infrastructure

This network will support advanced driver assistance systems (ADAS) and connected vehicle platforms by providing crucial data for precision positioning and connectivity. Geespace has already established partnerships with telecom operators in over 20 countries and its proprietary satellite communication chips and high-precision positioning modules are now in mass production across Geely's vehicle portfolio.

To further demonstrate the technology, Geely is providing high-precision positioning and emergency satellite communications for official vehicles at the World Games 2025 Chengdu, showcasing the practical applications of its satellite infrastructure in real-world scenarios.

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Kia India, a leading passenger vehicle manufacturer in the country, has signed an MoU (Memorandum of Understanding) with ASDC (Automotive Skill Development Council) to promote automotive skill training in the country.

The partnership will promote a 30-day training model module combining classroom-based theoretical learning and practical on-the-job experience. The course includes 15 days of foundational training at ASDC-certified training centers covering core automotive concepts and dealership functions. In addition, it will also feature Kia-specific process to familiarise candidates with brand standards, systems and product knowledge. The curriculum will provide students with 15 days of experiential learning at authorised Kia dealerships under expert supervision.

Joonsu Cho, Chief Sales Officer, Kia India, said, “This collaboration with ASDC represents a pivotal step in Kia India’s commitment to shaping a future-ready ecosystem, one that is anchored in skilled human capital and elevated customer experience. By creating a robust talent pool through structured training and certification, we are not only empowering India’s youth with meaningful employment but also reinforcing our dealer network with professionals who embody Kia’s values of quality, care, and innovation. Ultimately, this initiative will translate into a more seamless, informed, and rewarding journey for every Kia customer across the country.”

The co-developed learning model aims to provide candidates with the technical know-how and workplace readiness to be effective from day one. Upon successful completion of the program, candidates will undergo an evaluation at the ASDC centre, get certificate jointly awarded by Kia India and ASDC, and eligible for the direct recruitment by Kia dealerships into Sales and Service roles.

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