Early windshields were made of ordinary window glass, but that could lead to serious injuries in the event of a crash. Later versions were made of toughened glass and were fitted in the frame using a rubber seal. This type of glass shattered into mostly harmless fragments when the windshield broke but was prone to shattering from a simple stone chip.

Modern windshields are generally made of two curved sheets of tempered glass, with a PVB plastic layer laminated between them for safety, and bonded into the window frame. If one layer of glass breaks, the laminate and the inside layer of glass hold the windshield together, keeping pieces of glass from injuring occupants of the car or falling on the road.

The laminated safety glass for windshield first became available in France from 1911, and some high-end American auto manufacturers began to use it in 1913. Henry Ford ordered the use of laminated glass on all of his vehicles from 1919.

Repair or Replacement?

You are driving on a highway, minding your own business, and …. POW! After you have recovered from the unexpected hit, you know that something hit the windshield and there may be a visible sign of damage, such as a pit or crack. It’s generally not dangerous to drive with a small crack in the windshield. But with time, as moisture, dirt and even windshield washer fluid can seep into the glass sandwich layers, windshield becomes discoloured and further decreases visibility.

Safety Tip

It’s important to avoid pressing on a broken windshield from the interior of the car. Because of its concave shape, a crack can severely weaken the windshield’s structural integrity, and the glass is likely to continue cracking if pressure is placed on it from the inside.

According to the U.S. National Windshield Repair Association (www. NWRASSN.org), a division of the Auto Glass Safety Council, many types of stone damage can be successfully repaired. Circular bullseyes, crack chips, dings, pits, star-shaped breaks and linear cracks up to six centimetres in length can be repaired without removing the glass, eliminating the risk of leaking or bonding problems sometimes associated with replacement.

Still, damaged glass is a serious issue and may render a car unsafe to drive. Therefore, it should be repaired or replaced as soon as possible for two important reasons:

Windshields weakened by damage provide less protection.

Cracked windshields decrease visibility.

Though not an immediate danger, if the crack is large or if it is near or touching the edge of the windshield, the glass may have to be replaced and driving the car is not recommended.

Buyer Be Aware!

Original equipment (OE) windshields have specified surface quality and built-in stress level. Many are solar-optimised to block UV, reduce interior heat buildup, and have better acoustic attenuation for a quieter ride.

The aftermarket windshields may be missing some or all of these qualities, and consumers may not be aware of these shortcomings.

Another difference between OE and aftermarket glass is residual stress levels around the perimeter called the ‘Weak Spot’ which causes windshield to crack from the edge.

A windshield repair costs much less than a replacement. A chip repair prevents a crack, and a crack repair prevents having to replace the windshield. Also, don’t be talked into ‘replacement’ if the damage could be ‘repaired.’ Just make sure, whether you have a chip or a crack and get it repaired ASAP.

The National Windshield Repair Association is recognised nationally and worldwide as a professional source of reliable information on the windshield repair industry. Their education and certification programme shows that those certified have successfully completed proficiency training to repair and replace laminated auto glass in compliance with ANSI/NWRA/ROLAGS 001-2014.

Whether you choose to drive to a glass shop or have a repair technician come to you, the choice is yours! Many companies offer mobile auto glass service at your home or office to perform needed windshield repair or replacement. It is especially convenient during the current pandemic lockdown.

Recycling Windshield Glass

In the US, about 13-14 million windshields are replaced each year, creating an environmental need for recycling. Although the composite nature of the windshield glass makes it difficult to recycle it, some patented technologies are available. Damaged windshields are processed through a crusher, which separates the glass from PVB interlayer.

Approximately 90 percent becomes ‘glass cullet,’ which can then be recycled into a number of new products including fibreglass insulation. Roughly seven percent becomes PVB plastic scrap, which is reprocessed into pellets and used for a number of new applications, such as carpet backing, paint and primer, and other plastic products. (MT)

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German technology supplier ZF continues to be upbeat on the potential growth in the Indian aftermarket segment. In a recent comprehensive briefing on the shifting dynamics of the automotive aftermarket, Philippe Colpron, Head of ZF Aftermarket and Executive Vice President of ZF Group, shared his views on the Indian market, bridging cutting-edge digital solutions with deep-rooted local industrialisation.

In CY2025, ZF’s global aftermarket revenue reached an estimated EUR 3.5 billion (with a broader EUR 4.8 billion impact across the ZF Group), Colpron highlighted India as a cornerstone of the company’s ‘Mobility Uptime’ vision.

He noted that India’s transition into a self-sustainable world economy has made it a ‘very special market’ for ZF, where the company has maintained a presence for over 60 years.

“India is a very strong country – not just in culture and people, but also as a strong world economy. Becoming self-sustainable as a digital hub where multinationals have established themselves is creating an evolution of its economy and its people, leading to massive growth in infrastructure and mobility,” Colpron said.

A key highlight of ZF’s strategy is the expansion of its digital platforms. Following a successful European rollout for SACHS and WABCO, ZF has extended its CorExpedia platform to include ZF and TRW parts.

Colpron noted that while India remains primarily a ‘repair market’ today, he indicated that CorExpedia could be introduced as the market matures toward remanufacturing.

“With the growth of connected vehicles, the use-cases are changing,” Colpron remarked. He also pointed to the successful response to ZF MultiScan, the company's new multi-brand diagnostic tool and the expansion of the ZF [pro]Tech network, which now counts over 400 workshops in India.

Furthermore, ZF is banking on a ‘higher share of local industrialisation’, which is further set to accelerate between the second half of 2026 and 2028. The company’s portfolio already covers between 14-95 percent of automotive segments in India, ranging from two-wheelers to heavy-duty trucks.

Colpron expressed that he was ‘positively surprised’ by current coverage and expects the 2026 fiscal year to perform better than initial estimates.

Responding to the impact of electrification in the aftermarket segment, Colron pivoted from hardware to the human element. He noted that the challenge for workshops isn't just the battery, but the high-voltage systems and extensive software.

“It is important to make the mechanics and workshop comfortable to handle the EVs, so that they don’t lose out on business tomorrow,” he explained. “They need training, awareness, and education. We want to make sure our partners have a profitable business; that is a key driver for us.”

Despite the market's price sensitivity, Colpron remained firm on quality. Whether dealing with new high-value vehicles or legacy parts, the specification remains identical.

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BASF-backed paint protection solutions company RODIM has opened its first brand store in India named Perfect Finish in collaboration with Pranav Sharma, CEO of Perfect Finish, in Faridabad.

The facility also marks RODIM’s first exclusive global brand store, positioning India as its first launch market worldwide.

RODIM is expanding its footprint through stores that focus on installation standards. The Faridabad site functions as a training centre where partners learn installation techniques to reduce material waste during PPF applications.

The inauguration was attended by representatives from BASF, including Andy Wong, Sooraj Kapur and Ram Kumar Gaur. They were joined by Ruchir Malhotra and Sachin Ahuja, Managing Partners of Sheen Automotive 360 LLP, the distributors for RODIM in India.

The company intends to roll out the store concept across the country. India was the location for the brand's product launch and remains part of expansion plans.

Andy Wong, Head of Business Management, Direct Importers, APAC, BASF, said, “This brand store represents RODIM’s long-term commitment to the Indian market. Our vision is to transform the largely unorganised detailing sector into a professional, structured business ecosystem.”

Amresh Khar, Senior Vice-President, BASF, said: “The milestone marks a significant step towards building a structured, technology-driven, and premium ecosystem for the automotive detailing industry in the country. The presence of leading automotive detailers from across India reflects the rising demand for premium protection solutions. We are balancing global technological excellence with Indian market sensibilities, affordability, and emotional value.”

Ruchir Malhotra, added, “Professional detailers have embraced RODIM’s global quality post-Automechanika. These premium outlets will accelerate growth while setting new benchmarks for service quality.”

Sachin Ahuja, noted, “The company plans to empower existing channel partners to upgrade their studios into world-class facilities.”

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ReadyAssist, an Indian AutoTech firm, has launched its ‘Project Shakthi’ to increase female participation in the automotive service sector. The initiative aims to train 300 women across 15 Indian cities over the next two years, offering an earning potential of up to INR 50,000 per month.

The programme focuses on Delhi, Chennai, Hyderabad, Mumbai and Pune, with an initial goal of onboarding 25 women within the next six to 12 months. Project Shakthi is designed to create technical, field-based career pathways for women in an industry where they have been historically underrepresented.

The initiative prioritises accessibility, requiring no minimum education or prior technical background. Eligible applicants include women of legal working age, possessing a valid driving licence and be able to operate a two-wheeler. The future technicians undergo a 10-day, zero-cost training programme that combines classroom instruction with hands-on field experience. Training starts with GPS and Dashcam fitment, covering installation, configuration and diagnostics. Graduates are onboarded as service partners under a flexible, freelance model, allowing them to choose their working hours.

ReadyAssist aims to move beyond a pilot phase in Bengaluru, where the first batch of technicians has already been deployed — to a nationwide rollout. The company plans to collaborate with women’s empowerment organisations, training institutes and government bodies to scale the programme.

Vimal Singh SV, Founder & CEO, ReadyAssist, said, “At ReadyAssist, we believe talent and capability are not defined by gender, but by opportunity and support. Through Project Shakthi, we are creating structured pathways for women to step into technical and on-ground customer facing roles with the right training, tools, and opportunities.”

ReadyAssist stated that early data from the Bengaluru pilot indicates high levels of customer satisfaction and technical proficiency from female technicians. Following the initial focus on GPS and dashcam fitment, participants will have the opportunity to upskill into broader automotive service areas.

By removing traditional barriers to entry, ReadyAssist intends to build an inclusive workforce that reflects the diversity of its customer base while providing sustainable financial independence for women.

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PB Wheels, a brand of PolicyBazaar Fintech Group, aims to centralise fragmented vehicle management tasks into a single application.

Beyond its core insurance business, the service now incorporates vehicle information, maintenance scheduling, FASTag management and compliance tracking for PUC and traffic challans.

PB Wheels is currently operational in over 185 cities, providing access to a network of multi-brand garages. The platform's model focuses on transparent pricing and digital tracking to improve the traditional maintenance experience.

Sarbvir Singh, Joint Group CEO, PB Fintech, said, “Insurance is often where the relationship with the customer begins, but vehicle ownership goes far beyond that. With PB Wheels, we are building a single, dependable platform that brings together everything a vehicle owner needs, from servicing and maintenance to compliance and on-road safety. Our goal is to make managing a vehicle as simple, transparent, and hassle-free as possible.”

The platform is designed to handle the entire vehicle lifecycle through several key features:

• Maintenance: Users can book services with pickup and drop-off options and receive real-time updates on repairs.
• Compliance: The system provides active tracking for traffic fines and the status of mandatory certifications.
• Road Safety: The brand recently introduced ‘Safe Drive Home’ in Delhi NCR, a complimentary driver service intended to reduce drink-driving incidents.

By combining insurance claims processing with preventive maintenance, PB Wheels seeks to create a connected ecosystem that benefits both the consumer and the insurer through proactive vehicle care. The expansion reflects a broader strategy to move from a transaction-based insurance model to a long-term ownership relationship.

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