To enhance its customers’ buying, selling or exchange experience in the pre-owned car segment, Volkswagen Passenger Cars India has expanded its Das WeltAuto Excellence Centres with the launch of two new outlets in Palace Cross, Bengaluru and Ahmedabad.

The company further plans to open an additional 10 DWA Excellence Centres in 2021 taking the total to 17 Excellence Centres.

Volkswagen’s digitally integrated service outlets provide a bouquet of options including pricing transparency, unique accessory offers, a dedicated relationship manager, hassle-free transfer and warranty packages. Through this initiative, the brand has successfully opened total of seven DWA Excellence Centres in 2020.

With DWA facilities, Volkswagen is taking a comprehensive approach to address customers’ concerns related to buying, selling or exchange a used car, further providing convenience and peace of mind through integrated services. It is a one-stop solution from the brand that offers a strong value proposition in the organized pre-owned car segment, enabling customers to fulfil their need for accessible, individual mobility.

Along with providing a complete digital experience, Volkswagen with its DWA Excellence Centres intends to offer a professionally managed and value for money proposition to its potential customers looking for pre-owned mobility options. Additionally, as part of the brand’s digitization drive, customers can buy, sell or exchange a pre-owned car on the DWA website as well as can self-evaluate through the Das WeltAuto Valuator app. The expansion of the outlet is a step towards increasing the brand’s presence in the organized pre-owned segment in India.

Commenting on this initiative, Ashish Gupta, Brand Head, Volkswagen Passenger Cars India said, “The organized pre-owned car business has received a positive response this year, wherein customer demand for affordable individual mobility has grown, which is likely to double in the coming years. In-line with this momentum, our Das WeltAuto Excellence Centres with multi-brand options, aims to professionalize the customer purchase experience and be a one-stop shop for all the customer’s needs. We intend to further penetrate the markets by launching 10 more facilities in 2021.” (MT)

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Knorr-Bremse Systeme für Nutzfahrzeuge and Dutch company WAGH (WESP-Group) have established a joint venture, WESP CV, to develop digital services for the commercial vehicle industry.

The new entity headquartered in Germany will see Knorr-Bremse hold 51 percent stake, while WAGH will hold the remaining 49 percent.

WESP CV will focus on data-driven benchmarking for workshops. By comparing performance indicators, the venture aims to help companies identify operational efficiencies and use data to inform business decisions. The database created through this partnership is intended to provide transparency regarding market potential and product field data for workshops, distributors and industry partners.

The partnership seeks to address industry challenges, such as the shortage of skilled staff, by ensuring workshop employees can operate with higher efficiency through predictive maintenance solutions and integrated data ecosystems.

Alexander Wagner, Vice-President Global Aftermarket/TruckServices, Knorr-Bremse Commercial Vehicles, said, "The founding of WESP CV marks the next milestone toward a holistic and efficient commercial vehicle aftermarket ecosystem. The joint venture combines WESP's expertise in digital services for workshops with Knorr-Bremse's expertise in the commercial vehicle market. We want to support commercial vehicle workshops with data-based consulting services, helping them to identify operational efficiency potential, enable data-based decisions, and exploit previously untapped business opportunities or potential for improvement. This extensive database will not only support commercial vehicle workshops, but also other market participants and industry partners in gaining deeper transparency about market potential and product field data.”

Bas Wintjes, Managing Director, WAGH, said, “In the past months, we have consistently aligned our tools with the key KPIs of the truck, trailer and bus market. One thing has become clear: the fundamental principles remain the same – benchmarking against others enables workshops to achieve targeted improvements. In today’s environment, where it is becoming increasingly difficult to find skilled staff, it is more important than ever to ensure that workshop employees can work efficiently. Data-driven predictive maintenance solutions will play a central role in the future. Particularly valuable is the collaboration between manufacturers, distributors, and workshops: a strong data ecosystem gives all stakeholders the opportunity to measurably enhance their performance. The partnership with Knorr-Bremse is an important step in the further internationalization of WESP-Group. We look forward to combining Knorr-Bremse’s market expertise with our proven, practice-oriented tools.”

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Maruti Suzuki India, the country’s largest passenger vehicle manufacturer, has signed a Memorandum of Understanding (MoU) with Indian Oil Corporation (IOCL) to set up vehicle service facilities at fuel retail outlets across India.

The partnership aims to integrate automotive maintenance with energy supply points to increase service accessibility for car owners.

As per the understanding, facilities at IOCL stations will offer routine maintenance, minor repairs and major services. This initiative expands Maruti Suzuki India’s existing network, which currently consists of 5,780 service touchpoints in 2,882 cities. Indian Oil operates a network of over 41,000 fuel stations nationwide, providing the infrastructure for the rollout.

Ram Suresh Akella, Executive Officer (Service), Maruti Suzuki India, said, “Our goal is to make car servicing as easy and convenient as possible for our customers. By partnering with Indian Oil Corporation Limited, one of India’s most trusted Maharatna enterprises, we will leverage their unmatched reach to take our after-sales service to locations frequently visited by our customers. This collaboration marks a significant step to bring mobility and energy sector together and deliver superior customer care experience. We are committed to enhance accessibility, deliver unmatched convenience, and ensure complete peace of mind in the car ownership journey for our customers.”

Saumitra P. Srivastava, Director (Marketing), Indian Oil Corporation, said, “Indian Oil is committed to enhancing the customer experience at our fuel stations through value-added services. With a network of over 41,000 fuel stations across the length and breadth of India, we are uniquely positioned to bring essential services closer to the consumer. By partnering with Maruti Suzuki, we are integrating world-class automotive maintenance along with our energy offerings.”

The collaboration represents a convergence of the mobility and energy sectors, intended to provide maintenance at locations already frequented by motorists for refueling.

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ACMA Automechanika New Delhi, the biennial automotive aftermarket component trade fair, is set to be held from 5^th February to 7^th February 2026 at Yashobhoomi (IICC), Dwarka.

The event in its biggest avatar is set to feature over 800 exhibitors from 19 countries, representing the largest edition of the fair to date.

The expansion follows an 8 percent growth in exports for India’s automotive components industry and a 6 percent growth in the domestic aftermarket for FY2025. Factors contributing to this growth include an ageing vehicle population and the formalisation of service networks. The exhibition will cover 50,000 gross square metres and showcase 3,000 brands, including 285 first-time participants.

The event spans several sectors:

• Components and Systems: Electronics, body parts and engine components.
• Repair and Maintenance: Diagnostics, service equipment and workshop tools.
• Accessories and Customisation: Car care, body and paint and lifestyle products.
• Emerging Technology: Solutions for new mobility and digital service channels.

ACMA Automechanika New Delhi will feature international pavilions from China, Germany, Iran, Hong Kong, Sri Lanka and Taiwan. Participating global brands include GMB, Horse Powertrain Solutions and Teknorot Otomotiv. A dedicated Workshop Pavilion will focus specifically on diagnostics and service equipment. Component makers from India such as Minda Corporation, Schaeffler India, SKF India and ZF India have also confirmed their participation.

Raj Manek, Executive Director and Board Member, Messe Frankfurt Asia Holdings, said, “I am very delighted by the fact that the show has received a very rich domestic and international participation and also the show has reflected the upward growth of India’s auto component sector. ACMA Automechanika New Delhi, which is a part of our global brand, has impressively posted a huge increase in new participants and is presenting a huge lineup of aftermarket solutions. All this is coming at a time when industry and government are simultaneously spearheading efforts to make India an auto powerhouse. We are confident of delivering a yet another amazing edition of the show.”

Vinnie Mehta, Director General, ACMA, said, “For ACMA, the event is not only about showcasing products, but about presenting India as a reliable partner for quality-driven, technology-led aftermarket solutions. With higher localisation, improving export capability and participation across MSMEs, Tier-1 suppliers and global brands, the aftermarket is steadily moving towards higher value and innovation.”

The fair will include knowledge programmes on 6 and 7 February, covering topics such as regulatory compliance, anti-counterfeiting, and workshop best practices. A leadership dialogue will specifically address the localisation of semiconductor power components for the electrification of two-wheelers and three-wheelers in India.

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THINK Gas, one of the leading players in city gas distribution business (CGD) has commenced the implementation of the Petroleum and Natural Gas Regulatory Board’s (PNGRB) National Drive 2.0.

The campaign, inaugurated by Dr Anil Kumar Jain, Chairperson of PNGRB, aims to expand the Compressed Natural Gas (CNG) station network across 10 states.

THINK Gas, the merged entity of AG&P Pratham and THINK Gas, is a leading player in India’s City Gas Distribution (CGD) business. It has 19 CGD licenses awarded by the Petroleum & Natural Gas Regulatory Board (PNGRB) under the aegis of Ministry of Petroleum and Natural Gas (MoPNG) to exclusively develop CGD infrastructure and provide natural gas across 49 Districts in the 10 states of Andhra Pradesh, Bihar, Himachal Pradesh, Karnataka, Kerala, Madhya Pradesh, Punjab, Rajasthan, Uttar Pradesh and Tamil Nadu.

The initiative aligns with the ‘One Nation, One Grid, One Tariff’ framework, which seeks to standardise gas access.

Dr Anil Kumar Jain, Chairperson, PNGRB, said, “National Drive 2.0 is a focused initiative of PNGRB to deepen the reach of City Gas Distribution networks and accelerate the adoption of PNG and CNG across the country. The Unified Tariff framework is enhancing affordability, transparency, and access, ensuring that regulatory reforms translate into direct consumer benefits. THINK Gas has exemplified this vision by investing over INR 5.1 billion in the Barmer–Jodhpur–Jaisalmer Geographical Area and adopting a unique LCNG-based hybrid supply model to ensure uninterrupted gas supply even in the absence of pipeline connectivity.”

Amitava Sengupta, Chairman, THINK Gas, said, “PNGRB’s National Drive 2.0 is a landmark initiative that will play a pivotal role in accelerating the adoption of PNG and CNG across India. This drive comes close on the heels of the implementation of landmark tariff reforms by the PNGRB when Domestic PNG and CNG segments will benefit from a preferential tariff system.”

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