Orbitsys DMS leverages its cloud-based platform, allowing centralisation of data and remote access to tackle connectivity and data hurdles in the automotive industry.

As the world relies more on technology and data to tackle different situations or to streamline processes, loopholes exist inevitably. Orbitsys leverages its cloud-based platform, allowing centralisation of data along with remote access for the automotive industry to tackle dealerships and hurdles.

“We tackle connectivity and data hurdles in the automotive industry by offering a cloud-based platform. This allows dealerships and OEMs to centralise data, which eliminates scattered systems, creating a single source of trusted data for customer and vehicle information. Moreover, accessing data remotely enables secure, role-based and real-time data visibility across multiple locations, improving decision-making,” informed Harvinder Pal Singh, Chief Business Officer, Orbitsys DMS.

The software services company also tackles challenges pertaining to supply chain management by leveraging cloud-based tools that monitor performance in real-time. “We optimise supply chain management by providing tools for efficient inventory management, order tracking and supplier collaboration. The platform enables companies to monitor supply chain performance in real-time, identify bottlenecks and make data-driven decisions to improve efficiency and reduce costs,” said Singh.

However, in this rapidly changing landscape of digitisation, data security has assumed an important position. Commenting on ensuring data security and privacy in its application, Singh said, “We prioritise data security and privacy in our solutions for the automotive sector by implementing robust security measures such as encryption, access controls and regular security audits by industry-leading security partners. The platform ensures that customer data is protected against unauthorised access and adheres to industry standards and regulations for data privacy.”

Furthermore, as Orbitsys is an ISO certified company, it conducts regular audits and updates the solutions to comply with statutory requirements, ensuring that customers can confidently use their services while meeting regulatory obligations.

When asked how Orbitsys’ technology enhances efficiency and productivity in automotive production and distribution processes, Singh explained, “We improve order accuracy by leveraging real-time customer orders and vehicle inventory data of dealerships that can be shared with manufacturers, enabling them to adjust production plans and reduce the risk of overstocking or understocking at dealerships. Customers can be provided estimated arrival times and updates on vehicle delivery periods. Moreover, efficient service at dealerships, facilitated by our system, can lead to quicker turnaround times for repairs and maintenance, potentially reducing warranty claims and improving customer satisfaction.”

Digital solutions

Some of the specific solutions and services offered by Orbitsys include customer relationship management systems. These comprehensive, pre-configured auto-centric CRM platforms help automotive dealerships manage all interactions and communications with customers, including lead tracking, opportunity management and service requests.

It offers data repository services where a centralised repository keeps all customer and vehicle data, streamlining operations and improving data visibility. The Orbitsys CRM-DMS supports the entire sales process, from lead generation to deal closing, while the after-sales service module helps manage service appointments, track repair work and bill customers. The system can also be integrated with workshop management systems to streamline service operations.

Its inventory management system helps manage inventory levels for parts and vehicles, ensuring that dealerships have the right stock on hand to meet customer demand. It also offers the full range of pre-configured customer feedback programmes that are used by businesses to gauge customer satisfaction.

Besides these offerings, Orbitsys offers a range of mobile apps for OEMs, dealerships and vehicle owners, providing on-the-go access to key information and functionality.

Its vehicle and parts distribution platform for OEMs and dealers offers a comprehensive integration to OEM vehicle warehouse operations and enables on-line vehicle ordering as well as fund-management.

Moreover, the core platform has the capability to connect to any OEM or external system for secure and automated data flows.

The service provider leverages its technological expertise to innovate in the automotive sector by focusing on streamlined dealer business management and cloud-based accessibility. The system offers an all-in-one solution for dealerships, managing various aspects like distribution, sales, service and customer relationship management.

This eliminates the need for multiple disconnected systems and enforces pre-defined processes to ensure data integrity and minimise the possibility of frauds.

“Our platform is designed on pre-defined processes that are enforced with minimal manual intervention so that all reports and insights use trusted data. This attention to process also minimises the possibility of fraud. Moreover, our web-hosted software allows dealerships with multiple locations and brands to access and manage data and operations centrally. This provides real-time data visibility, improving decision making and streamlining processes across the network,” informed Singh.

Answering how Orbitsys contributes to electric vehicle (EV) technology advancements, he said, “We offer features that support EV manufacturers in managing customer relationships, streamlining operations and analysing data. This helps EV manufacturers improve efficiency, reduce costs and accelerate the development and adoption of EV technology.”

Market presence

The service provider has been present in the automotive segment since 1995 and has worked with brands such as Daewoo, Skoda, Isuzu and Benelli in ICE and Amo Mobility and Omega Seiki and Lohia Auto in EV segment. Over 1,700 automotive dealers and workshops have chosen to work with their system so far. “We work closely with the Federation of Dealer Associations in India to engage with dealerships across the country. Orbitsys has been the DMS partner for India’s most prestigious Autocar Awards – created and hosted by India’s most trusted automobile publication, for over six years now,” informed Singh.

He added, “Orbitsys CRM-DMS stays ahead in the rapidly evolving automotive market by continuously innovating its service offerings to meet the changing needs of customers and the industry. We invest in research and development to develop cutting-edge solutions with mobile capabilities that help automotive businesses stay competitive. We actively collaborate with industry partners and engage with customers to understand their challenges and develop tailored solutions that address their specific needs.”

Commenting on long-term goals and vision in relation to the automotive sector, Singh said, “We intend to create a globally scaleable platform that will work across multiple markets. On the technology side, we are actively working on plans for block-chain integration. AI integration will be coming to specific modules on a small scale first and then become an integral part of the system. We will integrate closely with connected vehicle systems to bring the best vehicle ownership experience to customers.

Amber Connect, a global vehicle tracking and telematics solutions company headquartered in Jamaica, is all set to showcase its transformative AI-driven technologies at the upcoming Bharat Mobility Global Expo 2025, which is set to be held from 17 to 22 January 2025 at three venues in and around Delhi.

With its participation in in the event, Amber Connect plans to tap into the growing Indian passenger and commercial vehicle market. Amber Connect will showcase its range of transformative AI-driven technologies, including fleet management, advanced vehicle security, theft detection and AI dashcams, at the Bharat Mandapam venue.

Dushyant Savadia, Founder and CEO, Amber Group, said, “Amber connect has consistently pushed the boundaries of innovation and is now a global leader in vehicle telematics. Bharat Expo 2025, which is bringing together an ecosystem of players in the industry have especially focused on AI-driven telematics, safety and security solutions. As vehicle theft and logistics optimisation and safety take centre stage in India’s growth journey, it’s the right time for Amber Connect to tap into such a large market with a huge potential for growth.”

The journey of the organisation started when Savadia, who was born in Bhubaneshwar, Odisha, travelled to Jamaica as a humanitarian representative for the Art of Living Foundation. Over the course of three years, Savadia conducted stress management courses for a wide range of audiences, including business teams, farmers and jail prisoners. Amber Group was established in 2015 to support his charity endeavours when the financing for his nonprofit efforts dried up. The company's original product, Amber Connect, found a significant gap in vehicle security and created the most potent AI-powered fleet management and consumer car monitoring solutions available. Amber Connect has grown to operate in 100 countries since its founding, and it now intends to enhance the Indian market.

IIT Bombay, one of the country’s premiere educational institutes, has launched an e-Postgraduate Diploma in E-mobility.

Conceptualised and delivered by IIT Bombay faculty with Great Learning as its EdTech partner, the 18-month, industry-focused curriculum will begin in March 2025.

Prof. Shireesh Kedare, Director, IIT Bombay, said, "The e-Postgraduate Diploma in E-mobility by the C1973 EV Power Train Lab marks a key milestone in IIT Bombay's commitment to advanced education. Our industry collaborations help bridge the gap between academic learning and real-world application, accelerating our mission to advance experiential learning in innovation-driven fields."

The course is targeted for early & mid-career professionals, scientists & R&D professionals, entrepreneurs, academicians and recent graduates. It will feature a host of key learning topics such as electric vehicle design, battery technology, electrical drives, power electronics and more. The focus will be on both conceptual and practical learning through live and interactive sessions.

Mohan Lakhamraju, Founder and CEO, Great Learning, said, "The electric vehicle industry in India and globally is advancing at a remarkable pace, fuelled by government policies and growing environmental awareness. This is creating a strong demand for skilled professionals across technical and operational domains. For individuals looking to build a career in this industry, this curriculum is an incredible opportunity."

Students will work on projects such as vehicle sub-system modelling, embedded controller for electric motors, simulation of power electronic systems, battery modelling techniques & degradation phenomenon, modelling & control of EV chargers, impact assessment of EVs on grid infrastructure supported. All these will be supported by IIT Bombay's academic resources.

IIT Bombay has shared that eligible candidates must have a B.E. / B.Tech degree or a 4-year B.Sc / BS degree in a relevant domain of engineering or technology. Candidates with postgraduate (M.Tech / M.Sc / MS) or doctorate degrees in a relevant domain of engineering and technology can also apply. 

BorgWarner is all set to display its latest developments in electrified drivetrain solutions at the Bharat Mobility Global Expo 2025 in New Delhi.

At Booth M5 in Hall H2 at the Components Show in Yashobhoomi, Dwarka, New Delhi, BorgWarner will present its LFP battery systems, which are built with a sturdy and modular architecture based on state-of-the-art blade cell technology from FinDreams Battery. The various pack sizes are perfect for a variety of off-road applications and all electric commercial vehicles, including trucks and buses. These batteries, which come with the newest in-house, future-proof technology and software, help to increase vehicle range, dependability and safety performance. Additionally, BorgWarner will showcase its advanced turbocharging solutions, eMotors, high-voltage coolant heaters, integrated drive modules and next-generation inverters, highlighting its extensive range that serves advanced combustion, hybrid, and electrification requirements.

Dr Stefan Demmerle, Vice President, BorgWarner Inc and President and General Manager, PowerDrive Systems, said, “Our participation in the Bharat Mobility Global Expo marks a significant opportunity to showcase our pioneering eMobility technologies. With our high-energy LFP batteries and advanced power electronics as well as thermal management solutions, we are committed to supporting India’s rapid move towards cleaner, more efficient mobility solutions. Our global expertise and local presence enable us to be a key partner in this transformation.”

South Korean auto major Hyundai Motor Group has inked a strategic partnership with American tech major Nvidia to accelerate the development of advanced Artificial Intelligence (AI) technologies to drive the future of mobility.

As per the understanding, Hyundai which is already integrating AI for innovations will leverage the partnership with Nvidia to further enhance application and deployment of advanced intelligence for not only mobility, but also robotics and business operations.

Heung-Soo Kim, Executive Vice-President & Head of Global Strategy Office at Hyundai Motor Group, said, “Hyundai Motor Group is exploring innovative approaches with AI technologies in various fields such as robotics, autonomous driving, and smart factory. This partnership is set to accelerate our progress, positioning the Group as a frontrunner in driving AI-empowered mobility innovation.”

The partnership will see Hyundai use Nvidia’s accelerated computing and AI Enterprise software to ‘safely develop and train its AI models for various applications’ using its massive data.

Nvidia’s Omniverse platform will develop physical AI and digital twin applications for simulating factories, enhance manufacturing efficiency & quality and optimise costs. Hyundai will also use Nvidia Isaac robot development platform for developing and deploying AI robots.

Rishi Dhall, Vice-President of Automotive, Nvidia, said, “Accelerated computing, generative AI, and Omniverse are unlocking a new era of mobility. This partnership will drive the creation of safer, more intelligent vehicles, supercharge manufacturing with greater efficiency and quality, and deploy cutting-edge robotics to help build a smarter, more connected digital workplace.”