Orbitsys DMS leverages its cloud-based platform, allowing centralisation of data and remote access to tackle connectivity and data hurdles in the automotive industry.

As the world relies more on technology and data to tackle different situations or to streamline processes, loopholes exist inevitably. Orbitsys leverages its cloud-based platform, allowing centralisation of data along with remote access for the automotive industry to tackle dealerships and hurdles.

“We tackle connectivity and data hurdles in the automotive industry by offering a cloud-based platform. This allows dealerships and OEMs to centralise data, which eliminates scattered systems, creating a single source of trusted data for customer and vehicle information. Moreover, accessing data remotely enables secure, role-based and real-time data visibility across multiple locations, improving decision-making,” informed Harvinder Pal Singh, Chief Business Officer, Orbitsys DMS.

The software services company also tackles challenges pertaining to supply chain management by leveraging cloud-based tools that monitor performance in real-time. “We optimise supply chain management by providing tools for efficient inventory management, order tracking and supplier collaboration. The platform enables companies to monitor supply chain performance in real-time, identify bottlenecks and make data-driven decisions to improve efficiency and reduce costs,” said Singh.

However, in this rapidly changing landscape of digitisation, data security has assumed an important position. Commenting on ensuring data security and privacy in its application, Singh said, “We prioritise data security and privacy in our solutions for the automotive sector by implementing robust security measures such as encryption, access controls and regular security audits by industry-leading security partners. The platform ensures that customer data is protected against unauthorised access and adheres to industry standards and regulations for data privacy.”

Furthermore, as Orbitsys is an ISO certified company, it conducts regular audits and updates the solutions to comply with statutory requirements, ensuring that customers can confidently use their services while meeting regulatory obligations.

When asked how Orbitsys’ technology enhances efficiency and productivity in automotive production and distribution processes, Singh explained, “We improve order accuracy by leveraging real-time customer orders and vehicle inventory data of dealerships that can be shared with manufacturers, enabling them to adjust production plans and reduce the risk of overstocking or understocking at dealerships. Customers can be provided estimated arrival times and updates on vehicle delivery periods. Moreover, efficient service at dealerships, facilitated by our system, can lead to quicker turnaround times for repairs and maintenance, potentially reducing warranty claims and improving customer satisfaction.”

Digital solutions

Some of the specific solutions and services offered by Orbitsys include customer relationship management systems. These comprehensive, pre-configured auto-centric CRM platforms help automotive dealerships manage all interactions and communications with customers, including lead tracking, opportunity management and service requests.

It offers data repository services where a centralised repository keeps all customer and vehicle data, streamlining operations and improving data visibility. The Orbitsys CRM-DMS supports the entire sales process, from lead generation to deal closing, while the after-sales service module helps manage service appointments, track repair work and bill customers. The system can also be integrated with workshop management systems to streamline service operations.

Its inventory management system helps manage inventory levels for parts and vehicles, ensuring that dealerships have the right stock on hand to meet customer demand. It also offers the full range of pre-configured customer feedback programmes that are used by businesses to gauge customer satisfaction.

Besides these offerings, Orbitsys offers a range of mobile apps for OEMs, dealerships and vehicle owners, providing on-the-go access to key information and functionality.

Its vehicle and parts distribution platform for OEMs and dealers offers a comprehensive integration to OEM vehicle warehouse operations and enables on-line vehicle ordering as well as fund-management.

Moreover, the core platform has the capability to connect to any OEM or external system for secure and automated data flows.

The service provider leverages its technological expertise to innovate in the automotive sector by focusing on streamlined dealer business management and cloud-based accessibility. The system offers an all-in-one solution for dealerships, managing various aspects like distribution, sales, service and customer relationship management.

This eliminates the need for multiple disconnected systems and enforces pre-defined processes to ensure data integrity and minimise the possibility of frauds.

“Our platform is designed on pre-defined processes that are enforced with minimal manual intervention so that all reports and insights use trusted data. This attention to process also minimises the possibility of fraud. Moreover, our web-hosted software allows dealerships with multiple locations and brands to access and manage data and operations centrally. This provides real-time data visibility, improving decision making and streamlining processes across the network,” informed Singh.

Answering how Orbitsys contributes to electric vehicle (EV) technology advancements, he said, “We offer features that support EV manufacturers in managing customer relationships, streamlining operations and analysing data. This helps EV manufacturers improve efficiency, reduce costs and accelerate the development and adoption of EV technology.”

Market presence

The service provider has been present in the automotive segment since 1995 and has worked with brands such as Daewoo, Skoda, Isuzu and Benelli in ICE and Amo Mobility and Omega Seiki and Lohia Auto in EV segment. Over 1,700 automotive dealers and workshops have chosen to work with their system so far. “We work closely with the Federation of Dealer Associations in India to engage with dealerships across the country. Orbitsys has been the DMS partner for India’s most prestigious Autocar Awards – created and hosted by India’s most trusted automobile publication, for over six years now,” informed Singh.

He added, “Orbitsys CRM-DMS stays ahead in the rapidly evolving automotive market by continuously innovating its service offerings to meet the changing needs of customers and the industry. We invest in research and development to develop cutting-edge solutions with mobile capabilities that help automotive businesses stay competitive. We actively collaborate with industry partners and engage with customers to understand their challenges and develop tailored solutions that address their specific needs.”

Commenting on long-term goals and vision in relation to the automotive sector, Singh said, “We intend to create a globally scaleable platform that will work across multiple markets. On the technology side, we are actively working on plans for block-chain integration. AI integration will be coming to specific modules on a small scale first and then become an integral part of the system. We will integrate closely with connected vehicle systems to bring the best vehicle ownership experience to customers.

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German component supplier Schaeffler is leading the ReDriveS research project, an initiative funded by the German Federal Ministry for Economic Affairs and Climate Action. The project, which includes 25 partners from industry and academia, aims to develop an automated and scalable recycling concept for electric axle drive systems.

The project has a volume of over EUR 25 million, with funding exceeding EUR 16 million over a 36-month period. The technical focus is on robot-guided disassembly to recover materials such as rare earths, copper, aluminium and steel. This approach is intended to support the repair of drives, the reuse of subcomponents, or the recycling of materials to meet statutory requirements and secure supply chains.

A central component of the project is the development of a digital twin that processes data throughout the lifecycle of an axle drive. This digital model assesses the condition and geometry of units to determine whether they should be dismantled into main components – such as the motor, inverter, or transmission – or broken down further for material recycling.

The system is designed to be manufacturer-independent, allowing the technology to be used as an industry solution for original equipment manufacturers (OEMs) and recyclers. The project also explores data-based business models for axle drives enabled by this digital ecosystem.

Prof. Dr. Tim Hosenfeldt, Head of Central Technologies at Schaeffler, said, “With ReDriveS, we are launching a key project for the circular economy in electric mobility as consortium leader, together with the German Federal Ministry for Economic Affairs and Energy and strong partners. Our goal is to make electric axle drives significantly more resource-efficient through digital twins, automated disassembly and high-quality recycling – thereby securing raw materials and supply chains, reducing CO2 emissions, and strengthening Germany as a location overall.”

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BYD has updated its warranty terms for the Blade Battery in Europe, increasing the mileage limit to 250,000km while maintaining the 8-year duration. The extension applies to both battery electric vehicles (BEVs) and Super Hybrids and includes a guaranteed State of Health (SOH) of at least 70 percent. This change is retroactive, covering existing owners alongside new customers.

The Blade Battery utilises lithium iron phosphate (LFP) chemistry, which avoids the use of nickel and cobalt. Its design allows cells to act as structural elements, increasing the vehicle's torsional rigidity. This configuration reduces the volume occupied by the battery by 50 percent compared to traditional designs, intended to optimise interior space.

The battery has undergone testing, including nail penetration, where surface temperatures remained below 60deg Celsius. It has also been subjected to overcharge tests, oven tests at 300deg Celsius, and crush evaluations. According to BYD, the battery can exceed 3,000 charge and discharge cycles, indicating a service life of approximately 1.2 million kilometres.

Current models utilising this technology include the BYD SEAL, which reports a range of 570km on the combined cycle and the BYD SEALION 7, capable of DC charging from 30 percent to 80 percent in 18 minutes at a power of 230 kW.

Under the new terms, the specific battery cover sits alongside the standard vehicle warranty of six years or 150,000km. The electric drive unit remains covered for eight years or 150,000km, while the anti-perforation warranty continues at 12 years with unlimited mileage. The extension is designed to address user confidence regarding the longevity of energy storage systems in the European market.

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Suzuki R&D Center India (SRDI), a subsidiary of Suzuki Motor Corporation, has launched the Suzuki e-Micromobility Innovation Lab for Ecosystem (SMILE). Located within the International Automobile Center of Excellence (iACE) in Gandhinagar, Gujarat, the facility functions as a platform to develop Versatile micro e-Mobility (VmeM) solutions.

The laboratory connects technology from Japan with ideas from Indian startups and component manufacturers. The objective is to design mobility systems from a customer perspective and strengthen co-creation within the Indian ecosystem. The VmeM platform, previously announced in Japan as MITRA, was showcased during the Vibrant Gujarat event in Rajkot on 11-12 January before the opening ceremony on 13 January.

SMILE operates within iACE, an institution founded in 2015 by the Government of Gujarat and Maruti Suzuki India. The centre focuses on training and skill development, having provided education to over 10,000 individuals in automotive engineering and mobility systems. The establishment of SMILE follows a memorandum of understanding signed between iACE and SRDI in December 2024.

The lab intends to integrate vehicle manufacturing with technology from the startup sector to address infrastructure needs. Target applications include warehousing, air cargo, manufacturing plants, agriculture, and municipal services.

Katsuhiro Kato, Director and Executive Vice-President, Suzuki Motor Corporation, said, “We are pleased to see the VmeM, designed and developed by Suzuki, introduced in India through Suzuki R&D Center India. The VmeM platform represents Suzuki’s commitment to evolving future mobility. With the launch of SMILE at iACE, we will work closely with Indian industry, startups and government stakeholders to drive co-creation on valuable mobility solutions that support growth and sustainability. We also aim to serve the role as a key base for the global deployment of the VmeM platform by promoting continuous technological development.”

The initiative positions Gujarat as a base for the global deployment of the VmeM platform through ongoing technological development and stakeholder collaboration.

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Steelbird Hi-Tech India, one of the largest helmet and two-wheeler accessories brands, has launched Base X, a smart riding technology integrated into the Steelbird Fighter helmet range. The system is designed to provide connectivity and control for riders while maintaining a focus on safety standards.

The Base X system features a magnetic lock that serves as a power control, activating the device when the buckle is secured and switching it off when removed. The technology includes hands-free music control for track navigation and volume adjustment. It also integrates with voice assistants, allowing users to activate Google Assistant or Siri via a button on the helmet.

The technology offers three riding modes – Glide, Beast and Relax – which can be toggled using a dedicated button. For visibility, the system includes customisable rear indicator lights. The unit is powered via a Type-C charging port and provides up to 48 hours of playback.

The Fighter helmet housing this technology uses a high-impact shell design and a ventilation system. The product is priced at INR 5,999, aiming to make smart features accessible within the Indian market.

Rajeev Kapur, Managing Director, Steelbird Hi-Tech India, said, “Riding today is not just about reaching a destination — it’s about the experience along the way. With Base X, Steelbird is introducing a new era of smart riding technology that allows riders to control essential functions effortlessly while staying focused on the road. This innovation reflects our vision of blending safety, comfort, and technology into every ride.”

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