Orbitsys DMS leverages its cloud-based platform, allowing centralisation of data and remote access to tackle connectivity and data hurdles in the automotive industry.

As the world relies more on technology and data to tackle different situations or to streamline processes, loopholes exist inevitably. Orbitsys leverages its cloud-based platform, allowing centralisation of data along with remote access for the automotive industry to tackle dealerships and hurdles.

“We tackle connectivity and data hurdles in the automotive industry by offering a cloud-based platform. This allows dealerships and OEMs to centralise data, which eliminates scattered systems, creating a single source of trusted data for customer and vehicle information. Moreover, accessing data remotely enables secure, role-based and real-time data visibility across multiple locations, improving decision-making,” informed Harvinder Pal Singh, Chief Business Officer, Orbitsys DMS.

The software services company also tackles challenges pertaining to supply chain management by leveraging cloud-based tools that monitor performance in real-time. “We optimise supply chain management by providing tools for efficient inventory management, order tracking and supplier collaboration. The platform enables companies to monitor supply chain performance in real-time, identify bottlenecks and make data-driven decisions to improve efficiency and reduce costs,” said Singh.

However, in this rapidly changing landscape of digitisation, data security has assumed an important position. Commenting on ensuring data security and privacy in its application, Singh said, “We prioritise data security and privacy in our solutions for the automotive sector by implementing robust security measures such as encryption, access controls and regular security audits by industry-leading security partners. The platform ensures that customer data is protected against unauthorised access and adheres to industry standards and regulations for data privacy.”

Furthermore, as Orbitsys is an ISO certified company, it conducts regular audits and updates the solutions to comply with statutory requirements, ensuring that customers can confidently use their services while meeting regulatory obligations.

When asked how Orbitsys’ technology enhances efficiency and productivity in automotive production and distribution processes, Singh explained, “We improve order accuracy by leveraging real-time customer orders and vehicle inventory data of dealerships that can be shared with manufacturers, enabling them to adjust production plans and reduce the risk of overstocking or understocking at dealerships. Customers can be provided estimated arrival times and updates on vehicle delivery periods. Moreover, efficient service at dealerships, facilitated by our system, can lead to quicker turnaround times for repairs and maintenance, potentially reducing warranty claims and improving customer satisfaction.”

Digital solutions

Some of the specific solutions and services offered by Orbitsys include customer relationship management systems. These comprehensive, pre-configured auto-centric CRM platforms help automotive dealerships manage all interactions and communications with customers, including lead tracking, opportunity management and service requests.

It offers data repository services where a centralised repository keeps all customer and vehicle data, streamlining operations and improving data visibility. The Orbitsys CRM-DMS supports the entire sales process, from lead generation to deal closing, while the after-sales service module helps manage service appointments, track repair work and bill customers. The system can also be integrated with workshop management systems to streamline service operations.

Its inventory management system helps manage inventory levels for parts and vehicles, ensuring that dealerships have the right stock on hand to meet customer demand. It also offers the full range of pre-configured customer feedback programmes that are used by businesses to gauge customer satisfaction.

Besides these offerings, Orbitsys offers a range of mobile apps for OEMs, dealerships and vehicle owners, providing on-the-go access to key information and functionality.

Its vehicle and parts distribution platform for OEMs and dealers offers a comprehensive integration to OEM vehicle warehouse operations and enables on-line vehicle ordering as well as fund-management.

Moreover, the core platform has the capability to connect to any OEM or external system for secure and automated data flows.

The service provider leverages its technological expertise to innovate in the automotive sector by focusing on streamlined dealer business management and cloud-based accessibility. The system offers an all-in-one solution for dealerships, managing various aspects like distribution, sales, service and customer relationship management.

This eliminates the need for multiple disconnected systems and enforces pre-defined processes to ensure data integrity and minimise the possibility of frauds.

“Our platform is designed on pre-defined processes that are enforced with minimal manual intervention so that all reports and insights use trusted data. This attention to process also minimises the possibility of fraud. Moreover, our web-hosted software allows dealerships with multiple locations and brands to access and manage data and operations centrally. This provides real-time data visibility, improving decision making and streamlining processes across the network,” informed Singh.

Answering how Orbitsys contributes to electric vehicle (EV) technology advancements, he said, “We offer features that support EV manufacturers in managing customer relationships, streamlining operations and analysing data. This helps EV manufacturers improve efficiency, reduce costs and accelerate the development and adoption of EV technology.”

Market presence

The service provider has been present in the automotive segment since 1995 and has worked with brands such as Daewoo, Skoda, Isuzu and Benelli in ICE and Amo Mobility and Omega Seiki and Lohia Auto in EV segment. Over 1,700 automotive dealers and workshops have chosen to work with their system so far. “We work closely with the Federation of Dealer Associations in India to engage with dealerships across the country. Orbitsys has been the DMS partner for India’s most prestigious Autocar Awards – created and hosted by India’s most trusted automobile publication, for over six years now,” informed Singh.

He added, “Orbitsys CRM-DMS stays ahead in the rapidly evolving automotive market by continuously innovating its service offerings to meet the changing needs of customers and the industry. We invest in research and development to develop cutting-edge solutions with mobile capabilities that help automotive businesses stay competitive. We actively collaborate with industry partners and engage with customers to understand their challenges and develop tailored solutions that address their specific needs.”

Commenting on long-term goals and vision in relation to the automotive sector, Singh said, “We intend to create a globally scaleable platform that will work across multiple markets. On the technology side, we are actively working on plans for block-chain integration. AI integration will be coming to specific modules on a small scale first and then become an integral part of the system. We will integrate closely with connected vehicle systems to bring the best vehicle ownership experience to customers.

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Nawgati, an Indian fuel-tech platform, has partnered with Seed Group, a company from The Private Office of Sheikh Saeed bin Ahmed Al Maktoum, to modernise the fuel retail industry in the United Arab Emirates (UAE). The collaboration aims to deploy advanced digital tools to improve efficiency at petrol stations across the country.

The partnership will give Nawgati access to Seed Group's extensive regional network and market expertise, accelerating its entry into the UAE. By combining Nawgati’s technology with Seed Group's local influence, the partners expect to reduce congestion at busy fuel outlets, enhance operational efficiency and improve compliance monitoring.

Vaibhav Kaushik, Co-founder and CEO, Nawgati, said, “This partnership with Seed Group marks a significant milestone in Nawgati’s journey as we step out of India and into global markets. Having proven our capabilities with some of the largest energy companies back home, we are now ready to bring the same efficiency, transparency, and innovation to the UAE’s fuel retail ecosystem. The UAE is at the forefront of adopting future-ready mobility solutions. With Seed Group’s regional leadership and our technology, we are confident in transforming the fuelling experience, empowering operators with smarter tools, reducing congestion for consumers, and setting new benchmarks for operational excellence and sustainable mobility across the region and beyond.”

Hisham Al Gurg, CEO of Seed Group, said, “Nawgati brings a digital solution that modernises fuel retail operations, a sector vital to mobility and economic growth. With steady growth expected in the UAE’s fuel retail sector by 2030, the company’s expertise is a timely addition to our portfolio. We are confident this will empower regional businesses to streamline processes and deliver smarter customer experiences.”

Nawgati, which already works with major Indian companies like Indraprastha Gas and Mahanagar Gas, will now bring its solutions to the UAE, marking its first step into international markets. The partnership is expected to strengthen Nawgati’s position as a homegrown company with global relevance.

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JSW MG Motor India is expanding its flagship ‘JSW MG Nurture’ initiative, a program designed to equip technical educators with the skills needed for the country's fast-growing electric vehicle (EV) industry.

Now in its third year, the program aims to bridge the gap between academic theory and industry demands by training faculty members from engineering, diploma and ITI institutions.

The initiative, launched in 2023, has already trained more than 80 faculty members across over 50 institutions. The program provides hands-on workshops covering critical topics like EVs, autonomous driving, connected mobility and artificial intelligence. By focusing on educators, JSW MG Motor India aims to indirectly impact thousands of students nationwide.

Yeshwinder Patial, Senior Director of Human Resources, JSW MG Motor India, “JSW MG Nurture reflects our long-term commitment to skill development and industry-academia collaboration. By investing in faculty development, we are strengthening the roots of technical education and preparing students for the future of mobility.”

The JSW MG Nurture initiative also aligns with the government's NEP 2020 vision for industry-academia collaboration and the EV 2030 roadmap, which anticipates a need for over 10 million skilled professionals in the EV sector.

In partnership with education company Skill-Lync, the program has co-designed modules and delivered tailored training. Looking ahead, JSW MG Motor India plans to scale the initiative to hundreds of institutions, with new modules on advanced battery systems, robotics and AI-powered solutions.

Krishna Bandaru, Co-Founder, Skill-Lync, said, “It gives us great pride to partner with JSW MG Motor India on this inspiring initiative. By nurturing educators, the JSW MG Nurture program is shaping the future of students and classrooms alike. This thoughtful and progressive effort is already making a meaningful difference and stands as a shining example of how industry can drive social impact.”

File photo for representational purpose only.

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Chennai-based automotive major TVS Motor Company has partnered Noise, a leading Indian lifestyle brand, to introduce a first-of-its-kind innovation: an electric vehicle-smartwatch integration.

The new feature connects TVS's iQube electric scooter with a custom Noise smartwatch, offering riders real-time access to key vehicle information directly from their wrist.

The special edition smartwatch acts as a mobility companion, providing riders with instant updates on their electric scooter’s status, including battery level, tyre pressure and estimated range. The integration also includes important safety features like tow alerts and crash detection, giving riders a smarter and more connected experience.

This collaboration marks a significant step forward in India's mobility sector, transforming the smartwatch from a simple lifestyle accessory into a practical tool for daily commutes. The new smartwatch will be sold exclusively on the TVS iQube official website.

With over 650,000 units sold, the TVS iQube is already a leader in the Indian EV market. This partnership with Noise aims to enhance the customer experience by providing seamless access to vehicle data, empowering riders with the information they need for a safer and more convenient journey.

Key Features of the EV-Smartwatch Integration:

• Vehicle Status Monitoring: Riders can check if their scooter is locked, unlocked, on a ride, or charging directly from the watch.
• Battery and Range Info: The smartwatch displays the State of Charge (SoC), including visual cues for charging progress and the Distance to Empty (DTE) to help riders plan their trips.
• Tyre Pressure Monitoring (TPMS): The watch provides live pressure values for both tyres, with alerts for low pressure on select models.
• Charging Updates: Get real-time updates on charging progress, including the time it will take to reach a full charge and a ‘Charging Complete’ notification.
• Safety Alerts: The system includes Tow/Theft Alerts with haptic and visual prompts if motion is detected, as well as Crash/Fall Detection that sends an on-wrist alert followed by a notification to a linked mobile app.
• Geofence Notifications: Riders receive an alert if their vehicle crosses a predefined boundary.
• Low/Full Charge Alerts: The watch notifies you when it's time to connect or unplug the charger.
• Safety Visual Cues: Color-coded tiles (green for optimal, red for attention) provide quick, easy-to-understand updates to help minimise distractions while riding.

Aniruddha Haldar, Senior Vice-President — Head Commuter & EV Business and Head Corporate Brand & Media, TVS Motor Company, said, “We are committed to reimagining the future of mobility by seamlessly blending technology, sustainability and customer-centric innovation. Our partnership with Noise is a testament to this vision, transforming the smartwatch from a lifestyle device into a smart riding assistant. By integrating the TVS iQube with a connected smartwatch, we are empowering our riders with smarter, safer and more intuitive journeys while shaping the future of mobility in India.”

Amit Khatri, Co-Founder, Noise, said, “At Noise, our vision has always been to build technology that empowers people to live, move, and stay connected with ease. This partnership with TVS Motor Company is a powerful step in that direction, bringing meaningful innovation to the wrist by turning the smartwatch into a mobility companion. As consumers look for smarter, more integrated ways to move through their day, this first-of-its-kind experience reflects our commitment to pushing boundaries, delivering purposeful technology and shaping the future of connected living in India.”

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Evera, a prominent electric vehicle (EV) cab company, has introduced a new app to enhance urban transportation across India. The app, which serves both corporate and individual customers, aims to fill key service gaps with a focus on reliability, safety and sustainability.

The new platform offers a premium, multi-service experience for both B2B and B2C customers. For individual users, the app provides a reliable, zero-cancellation and noise-free alternative for daily commutes, airport transfers and long-distance travel.

Nimish Trivedi, Co-founder and CEO, Evera, said, "Evera’s first-class, well-maintained cars, equipped with comfortable interiors and driven by professionally trained chauffeurs, ensure every ride is smooth, safe and dependable. Whether for corporate travel or personal use, Evera guarantees that your cab will arrive on time, every time. With flexible hourly rental packages, commuters can now book clean cabs for office-to-home travel, business meetings, city errands, or full-day usage – removing the hassle of multiple bookings and offering complete convenience in one app. The Evera app is now live, offering airport-to-city and city-to-airport transfers along with premium hourly rental services, a major step toward making reliable, high-quality cab travel accessible for everyday needs."

For businesses, Evera’s new app features a comprehensive suite of solutions to manage employee transportation. The service includes an admin dashboard for real-time tracking of cab movements and expenses and a direct link to a command centre for immediate assistance. A key feature for corporate clients is the carbon savings report, which allows companies to track and report on their green kilometres as part of sustainability initiatives.

The app now fully integrates Evera's existing airport transfer service, which has been in operation for two years. Additionally, it introduces an app-enabled hourly rental option, giving customers more flexibility for trips like business meetings or city errands.

To meet the growing demand, Evera plans to expand its EV fleet and optimise its technology to ensure greater availability and shorter wait times.

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