Orbitsys DMS leverages its cloud-based platform, allowing centralisation of data and remote access to tackle connectivity and data hurdles in the automotive industry.

As the world relies more on technology and data to tackle different situations or to streamline processes, loopholes exist inevitably. Orbitsys leverages its cloud-based platform, allowing centralisation of data along with remote access for the automotive industry to tackle dealerships and hurdles.

“We tackle connectivity and data hurdles in the automotive industry by offering a cloud-based platform. This allows dealerships and OEMs to centralise data, which eliminates scattered systems, creating a single source of trusted data for customer and vehicle information. Moreover, accessing data remotely enables secure, role-based and real-time data visibility across multiple locations, improving decision-making,” informed Harvinder Pal Singh, Chief Business Officer, Orbitsys DMS.

The software services company also tackles challenges pertaining to supply chain management by leveraging cloud-based tools that monitor performance in real-time. “We optimise supply chain management by providing tools for efficient inventory management, order tracking and supplier collaboration. The platform enables companies to monitor supply chain performance in real-time, identify bottlenecks and make data-driven decisions to improve efficiency and reduce costs,” said Singh.

However, in this rapidly changing landscape of digitisation, data security has assumed an important position. Commenting on ensuring data security and privacy in its application, Singh said, “We prioritise data security and privacy in our solutions for the automotive sector by implementing robust security measures such as encryption, access controls and regular security audits by industry-leading security partners. The platform ensures that customer data is protected against unauthorised access and adheres to industry standards and regulations for data privacy.”

Furthermore, as Orbitsys is an ISO certified company, it conducts regular audits and updates the solutions to comply with statutory requirements, ensuring that customers can confidently use their services while meeting regulatory obligations.

When asked how Orbitsys’ technology enhances efficiency and productivity in automotive production and distribution processes, Singh explained, “We improve order accuracy by leveraging real-time customer orders and vehicle inventory data of dealerships that can be shared with manufacturers, enabling them to adjust production plans and reduce the risk of overstocking or understocking at dealerships. Customers can be provided estimated arrival times and updates on vehicle delivery periods. Moreover, efficient service at dealerships, facilitated by our system, can lead to quicker turnaround times for repairs and maintenance, potentially reducing warranty claims and improving customer satisfaction.”

Digital solutions

Some of the specific solutions and services offered by Orbitsys include customer relationship management systems. These comprehensive, pre-configured auto-centric CRM platforms help automotive dealerships manage all interactions and communications with customers, including lead tracking, opportunity management and service requests.

It offers data repository services where a centralised repository keeps all customer and vehicle data, streamlining operations and improving data visibility. The Orbitsys CRM-DMS supports the entire sales process, from lead generation to deal closing, while the after-sales service module helps manage service appointments, track repair work and bill customers. The system can also be integrated with workshop management systems to streamline service operations.

Its inventory management system helps manage inventory levels for parts and vehicles, ensuring that dealerships have the right stock on hand to meet customer demand. It also offers the full range of pre-configured customer feedback programmes that are used by businesses to gauge customer satisfaction.

Besides these offerings, Orbitsys offers a range of mobile apps for OEMs, dealerships and vehicle owners, providing on-the-go access to key information and functionality.

Its vehicle and parts distribution platform for OEMs and dealers offers a comprehensive integration to OEM vehicle warehouse operations and enables on-line vehicle ordering as well as fund-management.

Moreover, the core platform has the capability to connect to any OEM or external system for secure and automated data flows.

The service provider leverages its technological expertise to innovate in the automotive sector by focusing on streamlined dealer business management and cloud-based accessibility. The system offers an all-in-one solution for dealerships, managing various aspects like distribution, sales, service and customer relationship management.

This eliminates the need for multiple disconnected systems and enforces pre-defined processes to ensure data integrity and minimise the possibility of frauds.

“Our platform is designed on pre-defined processes that are enforced with minimal manual intervention so that all reports and insights use trusted data. This attention to process also minimises the possibility of fraud. Moreover, our web-hosted software allows dealerships with multiple locations and brands to access and manage data and operations centrally. This provides real-time data visibility, improving decision making and streamlining processes across the network,” informed Singh.

Answering how Orbitsys contributes to electric vehicle (EV) technology advancements, he said, “We offer features that support EV manufacturers in managing customer relationships, streamlining operations and analysing data. This helps EV manufacturers improve efficiency, reduce costs and accelerate the development and adoption of EV technology.”

Market presence

The service provider has been present in the automotive segment since 1995 and has worked with brands such as Daewoo, Skoda, Isuzu and Benelli in ICE and Amo Mobility and Omega Seiki and Lohia Auto in EV segment. Over 1,700 automotive dealers and workshops have chosen to work with their system so far. “We work closely with the Federation of Dealer Associations in India to engage with dealerships across the country. Orbitsys has been the DMS partner for India’s most prestigious Autocar Awards – created and hosted by India’s most trusted automobile publication, for over six years now,” informed Singh.

He added, “Orbitsys CRM-DMS stays ahead in the rapidly evolving automotive market by continuously innovating its service offerings to meet the changing needs of customers and the industry. We invest in research and development to develop cutting-edge solutions with mobile capabilities that help automotive businesses stay competitive. We actively collaborate with industry partners and engage with customers to understand their challenges and develop tailored solutions that address their specific needs.”

Commenting on long-term goals and vision in relation to the automotive sector, Singh said, “We intend to create a globally scaleable platform that will work across multiple markets. On the technology side, we are actively working on plans for block-chain integration. AI integration will be coming to specific modules on a small scale first and then become an integral part of the system. We will integrate closely with connected vehicle systems to bring the best vehicle ownership experience to customers.

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South Korean auto major Hyundai Motor Group has appointed Junghyun Kwon as Executive Vice-President and Head of the Autonomous Driving Development Center.

Kwon will oversee software engineering, deep learning integration, perception systems and commercialisation pathways for the group's autonomous mobility programs, reporting directly to Minwoo Park, President and Head of the Advanced Vehicle Platform (AVP) Division.

He joins the group following technical management roles in software development and artificial intelligence across international technology firms. Kwon previously managed autonomous driving software development and deployment at NVIDIA before directing intelligent robotics development at Samsung Electronics. His technical background covers machine learning models, computer vision systems and vehicle perception frameworks.

The executive appointment forms part of a broader recruitment sequence targeting software-defined vehicle architectures and autonomous driving systems.

Earlier in July, Hyundai Motor Group appointed Dongwuk Kim as Senior Vice-President and Head of the SDV Platform Development Center, following his work on wireless communication systems for mobile devices, robotics and vehicles at Apple and Tesla. The group also added Jeremy Ma as Senior Vice-President and Head of AVP Silicon Valley, drawing on his experience in robotics and autonomous systems at Apple, Toyota Research Institute and NVIDIA.

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Automechanika Frankfurt, one of the leading automotive aftermarket trade fairs, will introduce a technology exchange platform, named ‘HighTech4Mobility’, in September 2026.

The format will address the impact of software-defined vehicles, connected platforms, and artificial intelligence on vehicle maintenance, parts distribution and aftersales business models.

The event will gather original equipment manufacturers, Tier-1 suppliers, software companies, investors and workshop representatives at the Festhalle venue. Program topics encompass software architectures, advanced driver assistance systems, autonomous driving, cybersecurity, data management and digital services. Discussions will evaluate how vehicle data access, over-the-air software updates, and predictive diagnostics alter traditional repair and service workflows.

Olaf Mubhoff, Director, Automechanika Frankfurt, said, “The pace of technological development in the mobility sector is breathtaking. This means it is more important than ever that developments are quickly recognised and understood, so that people can share their experiences and assess the opportunities presented by new technologies. HighTech4Mobility addresses this need by providing a forum for exchange between key industry players.”

The event schedule includes joint presentations on artificial intelligence applications in aftersales by the IBM Institute for Business Value, Google Cloud and the Boston Consulting Group.

Benteler Mobility will present developments in autonomous driving and robotics, while German digital association Bitkom will conduct sessions on cybersecurity in software-defined vehicles. Additionally, the Technical University of Braunschweig will provide two demonstration vehicles to test vehicle monitoring software.

The platform follows a series of pre-fair events, including the HEY/PIONEER receptions in Berlin and Las Vegas, the Innovation4Mobility Talk in Munich and webinars hosted with industry partners.

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Daimler Truck, the Volvo Group, Cellcentric, and Toyota Motor Corporation have signed a binding agreement for Toyota to join Cellcentric as an equal partner and shareholder. Under the terms of the deal, each owner will hold a one-third stake in the joint venture.

The binding contract follows a non-binding agreement signed in March. Completion of the transaction is expected by the end-2026 or early-2027 and remains subject to regulatory approvals.

Through the partnership, the companies intend to expand Cellcentric’s technological lead, industrial scale and competitiveness in fuel cell systems for heavy-duty commercial applications. The partners also plan to work with industry associations and entities across the hydrogen value chain to support hydrogen supply and infrastructure development.

Cellcentric will continue to operate as an independent company, supplying heavy-duty on-road and off-road transport, as well as applications such as coaches, stationary power generation, rail and heavy off-highway equipment.

Daimler Truck, the Volvo Group and Toyota Motor Corporation will continue to compete independently across all other business areas.

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InfiMotion hosted the launch event for the Geely 16-in-1 intelligent electric drive system at its headquarters in Wuxi on July 16. The electric drive system is scheduled for debut in the Geely Galaxy TT series.

The company operates research and development (R&D) centres in Wuxi, Shanghai, Ningbo, Hangzhou and Gothenburg, supported by a testing facility featuring a 30,000 rpm motor test bench and five production bases in China. InfiMotion supplies electric drive solutions to automotive brands including Geely, Volvo and Jaguar Land Rover.

Joe, CEO of InfiMotion, highlighted InfiMotion’s global R&D footprint spanning Wuxi, Shanghai, Ningbo, Hangzhou and Gothenburg, Sweden. More than 1,000 engineers, including over 100 specialists in Sweden, work collaboratively through a cloud‑based development platform, enabling synchronised hardware, software and algorithm development across continents.

“Global collaboration is not simply about working across different locations – it is about moving at the same pace. Our development process is built around real‑world global driving conditions, from sustained high‑speed operation on Germany’s unrestricted highways, to sub‑zero cold starts in the Nordic region, and continuous high‑load performance in Southeast Asia’s hot and humid climate,” said Joe. 

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