Auto Care Association, the voice of the USD 392 billion auto care industry, provides advocacy, education, networking, market intelligence, technology standards and communication resources to its member companies. The estimated global automotive aftermarket across all vehicle classes is USD 1.77 trillion. The United States accounts for USD 405 billion. It is expected to grow at a CAGR of 3.4 percent and reach USD 448 billion in 2022. This growth will be fuelled by the increase in the miles driven, the average age of vehicles and in the number of vehicles above 12 years which was 43 percent of all light vehicles in 2019. 

Challenges keep mounting with the multiplicity of disruptions in the automotive space, and with the OEM technologies that make customers depend on their supply chain, products or preferred service centres. Bill Hanvey, President and CEO of Auto Care Association, told T Murrali in an exclusive interview that “Just as the aftermarket continues to evolve through technology advancements, we will continue to help the industry to go forward. The moment we hear about potential new disruptions, our teams will gear up to get the right information, educate the industry, and work with partners to develop solutions, through standards, training, legislation, data and intelligence.” The excerpts:- 

Q: Globally, the automotive industry has been facing several disruptive technologies like the emergence of alternative and autonomous vehicles. How will these influence your members and how will Auto Care Association guide them to deal with the situation?

Hanvey: There have been disruptive technologies in our industry all the way from the key ignition rather than a crank start. Electronic fuel injection was also predicted to be our demise, but guess what, our industry has adapted and thrived with each technological challenge. Currently, ADAS systems, embedded and encrypted software, and telematics are the biggest disruptors on the horizon for our industry. Where some of these technologies differ from those in the past is that many of them require either legislation or regulation in order to standardize repair procedures.

The Auto Care Association has invested heavily on our government affairs and emerging technology teams to meet these and future challenges. We are developing and driving the adoption of the secure vehicle interface to access data cyber-securely utilizing ISO standards and working with industry experts to develop standards to align and repair ADAS systems.   

Q: With the popularity of electric vehicles, there will be far-reaching consequences. They will eliminate about 30 percent (in terms of value) of components that go into the traditional vehicles hauled by Internal Combustions engines. This will definitely affect the aftermarket and service centres. How do you see this emerging scenario and what do you think are the ways out for the industry? 

Hanvey: While EVs are certainly the wave of the future, they still represent less than 2 percent of the total vehicles in the US. Forecasts for 2030 show less than 5 percent of the VIO will be electric. Most of the changes will be seen in the adaptation of the internal combustion engine such as start-stop technologies and the use of turbochargers and upgraded transmissions to deliver power from smaller-sized engines. The maintenance and repair of true EVs will see a dramatic shift in the way we currently associate car repair and most of these repairs will be on the software updates and will require technicians with completely different skill sets.   

Q: How do you see the expansion of the DIY segment with the disruptions in the automotive industry?

Hanvey: No matter the disruptor, there have always been DIYers to find and implement solutions. That’s one of the things I love about this industry – where there are enthusiasts, there’s innovation. And there will always be automotive enthusiasts and people willing to tinker with their vehicles, which is great for us.

Q: The industry you represent has been facing threats from international free trade. Can you explain the current challenges on this front and your plan to interfere in favour of the industry?  The automotive industry in the US has also been encountering several challenges on account of wide ranging tariffs and regulatory shifts. What, according to you, is the way out for the industry? Can you share with us your initiatives to resolve these issues?  

Hanvey: Our priority is to ensure that the Trump administration does not move forward with the proposed Section 232 Tariffs on imported autos and auto parts. Such action would be disastrous for the US auto care industry. An Auto Care Association study has found that 25 percent tariff on auto parts would result in the loss of over 100,000 US jobs throughout the supply chain. Additional studies assert that the US consumers would pay USD 7,000 more for a new vehicle and their annual cost of ownership would increase by USD 700. We are an active member of the Driving American Jobs coalition, which has been pressurising the administration and Congress to ensure these tariffs never go into effect.

The auto care industry supports efforts to deal with China’s unfair trade practices, particularly related to intellectual property and forced technology transfer; however, China remains a critical trading partner in our global supply chain and the ongoing trade war only harms our members and the US consumers. Our distributor and retail members have already begun to pass the costs of these tariffs to consumers, raising prices and forcing drivers to defer critical safety-related service. Furthermore, while some members have been able to identify alternative suppliers in other countries, certain safety-related products such as aftermarket brake rotors are almost exclusively manufactured in China. Moving production back to the US or to another country is both time and cost-prohibitive. Supply chain decisions must be made with absolute certainty, and currently, given the volatility of our international trade policy, there is none.

The Auto Care Association frequently testifies on the trade issue before Congress and the administration. In addition, we recently welcomed 300 of our members to Washington, D.C. to meet face-to-face with the members of Congress and communicate our industry’s trade positions. Due to widespread industry opposition to the US’ current strategy, our hope is that our ongoing efforts will scale back detrimental trade policies or at least prevent any future tariff increase.

Q: Auto Care Association has set up standards to enable exchange of information. How is it helping your members and the end-users?  

Hanvey: ACES (Aftermarket Catalogue Exchange Standard) is compiling an electronic catalogue with high-quality, consistent content about thousands of product-lines possible and efficient. Using ACES, suppliers can describe vehicle configuration with valid database values. Suppliers can define product terminology with a database of product names, all in a computer-readable format, for the exchange of this information from supplier to receiver.

PIES (Product Information Exchange Standard) defines the rules for managing elements of product information, product images, product attributes and also the format of the information and the valid values. With PIES, customers and those in the distribution chain will know what a product looks like, what it weighs, the size of the box and how many are packed inside, the length of the warranty, the country of origin, the performance attributes, and much more.

Together, these standards enable auto care businesses across the globe get the right product, to the right place, at the right time, with predictable results, faster innovation and lower costs. The most widely used standards in North America, ACES and PIES, are now available in Chile and Colombia.

We have also introduced a new product called UniLink that allows you to map a part to a vehicle platform rather than a ‘year-make-model’ enabling you to determine globally what parts fit where and in what country. This significantly reduces product management time and effort for product research around the globe. 

Q: How do you see the growth of the US aftermarket vis-à-vis the global aftermarket industry?

Hanvey: We collaborated with Hanover Research this year to estimate the global aftermarket for passenger cars, light-duty, medium-duty and heavy-duty vehicles. The estimated global automotive aftermarket across all vehicle classes is USD 1.77 trillion. With the US representing USD 405 billion and projected to be USD 448 billion in 2022, the US accounts for over 25 percent of the entire world’s aftermarket ecosystem.

Q: What are the initiatives taken by the Auto Care Association to support this growth trend?

Hanvey: Because we know that the industry and the businesses within it are not bound by walls, borders or even class of vehicles, the association expands its benefits and resources to help anyone in the auto care industry to take advantage of these trends:

a) Auto care businesses are looking for data to make better business decisions, particularly, how products are selling compared to the market, identifying shifts in demand, category performance and sales forecasting. In response, we launched Demand Index to help companies know how their products are performing against the market. autocare.org/demandindex  

b) Optimizing the supply chain, reducing costs and research time continues to be a need in the industry as well. Many businesses spend countless hours and dollars identifying which of the products they sell fit vehicles worldwide. In response, this year, we debuted UniLink to create those connections. autocare.org/unilink

c)     We know that many businesses don’t just dabble in light, medium and heavy duty classes, so we launched Off-Highway and Equipment Data in VCdb to help those businesses sell those parts more efficiently for segments like agriculture, construction, marine, railway, and more.

Q: What is your outlook for the growth of the aftermarket in the next five years?

Hanvey: This USD 405 billion industry in 2019 is expected to grow at a CAGR of 3.4 percent and reach USD 448 billion in 2022. This growth will be fuelled by a gradually increasing number of miles driven, the increasing average age of vehicles and the growth of vehicle population in the 12 year and older category, which represented 43 percent of total light vehicles in 2019. Motorists recognize that vehicles are engineered to last longer and are willing to take advantage of the cost of vehicle maintenance and repair vs the cost of purchasing a new vehicle. Interesting but not surprising to note is that the 5-year forecast of CAGR for most auto care sales show forecast in the high 2 and 3 percent, while electronic shopping is projected at 8.6 percent.

Q: Can you tell us about the ‘Be Car Care Aware’ campaign and how it has evolved since introduction in educating consumers? What are the products in focus now?

Hanvey: The Car Care Council (and its `Be Car Care Aware’ campaign) announced early this year an agreement with the Automotive Industries Association of Canada (AIA Canada) and the Asociación Nacional de Representantes, Importadores y Distribuidores de Refacciones y Accesorios para Automóviles, A.C. (ARIDRA) to create Car Care Council North America to direct the ‘Be Car Care Aware’ consumer education campaign in the US, Canada and Mexico. Car Care Council North America builds on the positive reputation and image of the current Car Care Council that has been funded and directed by the Auto Care Association for nearly 20 years as a credible source of information about the benefits of vehicle maintenance, care and repair. As everyone working in the global auto care industry knows, proper vehicle maintenance is a universal issue and a challenge that has no borders. Expanding the Car Care Council initiatives in Canada and Mexico was a logical next step in educating consumers about the benefits of regular vehicle upkeep.

Q: A Few years ago the 15 year or older vehicles were the fastest growing segment in the US. What is the current status and how has it changed the business for your members?  

Hanvey: Evidence of the aging light vehicle continues. Vehicles in the 12+ year old category now comprise 44.3 percent of total light vehicles (up from 32.3 percent in 2009) and is growing at a five-year CAGR of 4 percent.

Q: Could you update on Auto Care Association’s working model of the secure vehicle interface that allows access to the vehicle’s data at a point in the vehicle?

Hanvey: The automakers have pushed back on the aftermarkets need to access vehicle data and state that we need to come up with a safe, secure and standardized method for access to vehicle data. Well - guess what - talk about meeting the tech challenges of our industry today; we had working examples at AAPEX 2019 in the Emerging Technologies booth. There, attendees were able to view a demo of the Secure Vehicle Interface, implementations of recently-approved international standards and how consumers could control to whom their vehicle data was sent.

Q: What is the update on the association approaching OEMs to share telematics data?

Hanvey: Despite attempts to negotiate a settlement by the Auto Care Association and others, no such agreement has been reached to resolve the data access/control issue with the OEMs. 

Q: Emulating the tagline, ‘Independence Drives Us,’ your members have been independent and did not rely on the OE to perform vehicle repairs. With lot of disruptions in the automotive space, do you see this as a challenge? If so, what are the initiatives taken by Auto Care Association to mitigate these issues?

Hanvey: It continues to be a challenge as OEMs create technologies that create dependence on their supply chains, products and preferred service centres. But just as the aftermarket has continued to evolve throughout technology advancements, we will continue to help the industry do the same, now and in the future. The moment we hear about potential new disruptors is the moment our teams  mobilize to get the right information, educate the industry, and work with partners to develop solutions, whether it’s standards, or training, or legislation, or data and intelligence. This is why we do what we do; we want to allow free competition, choice, and a fair playing field for generations to come. (MT)

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Messe Frankfurt Saudi Arabia has announced the postponement of the upcoming edition of Automechanika Riyadh. Originally scheduled for 4-6 May 2026, the trade event will now focus on its return to the Kingdom in 2027.

The decision follows an assessment of the regional environment. The organiser stated that the move prioritises the safety and confidence of partners and staff while ensuring the event can maintain its international scale and value.

Automechanika Riyadh serves as a platform for the Saudi automotive aftermarket, connecting manufacturers, distributors, and service providers. The 2027 edition is intended to align with the growth of the sector under the country's Vision 2030 framework.

Martyn Cox, Show Director, Messe Frankfurt Middle East (MFME), said, “This is not a decision we have taken lightly. Automechanika Riyadh has quickly established itself as an important platform for the Saudi automotive aftermarket. However, our responsibility is to bring the industry together in a way that is safe, commercially valuable, and truly international in scale. In the current environment, and with the event only weeks away, this decision ensures we can deliver the strongest possible business outcomes for our exhibitors, partners, and visitors.”

Chris Lee, Portfolio Director for Mobility & Logistics at MFME, added, “We have taken the decision to focus on returning with a stronger, larger and more impactful event in 2027, one that reflects the ambition of the Saudi market and the strength of the global Automechanika brand.”

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The American National Highway Traffic Safety Administration (NHTSA) has released findings attributing 10 deaths and two injuries to air bag inflators manufactured by Jilin Province Detiannuo Safety Technology Co., (DTN). The agency concluded in an initial decision that the components contain a safety-related defect.

NHTSA opened its investigation in October 2025 following a series of crashes where frontal driver air bag inflators ruptured. According to the report, the units exploded during deployment, resulting in metal fragments entering the vehicle cabin.

Key Details of the Findings:

• Incident Scope: 12 crashes recorded over the past three years.
• Vehicle Models: Known incidents occurred in Chevrolet Malibu and Hyundai Sonata vehicles, though the risk may not be limited to these models.
• Component Origin: The parts were manufactured by DTN in China and are suspected of being imported into the United States.

NHTSA is currently investigating the volume of these inflators in the US market to determine if a permanent sales ban is required.

The agency has advised owners of used vehicles to verify repair histories, particularly if a vehicle was involved in a crash with air bag deployment since 2020 and was not repaired at a manufacturer's dealership.

Vehicles identified with a DTN inflator should not be driven until the component is replaced with parts from the original equipment manufacturer. Suspect inflators can be identified by specific serial numbers and bar codes on the inflator module and cap.

Sean P. Duffy, U.S. Transportation Secretary, said, “Our initial investigation into the use of illegal Chinese airbags in auto shops has revealed a disturbing trend: these substandard parts are killing American families. The Trump Administration will continue to fight to keep you and your family safe on our roads.”

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AIS Windshield Experts, an ISO 9001:2015 certified automotive glass repair and replacement company, has announced the opening of its 143rd service centre. The expansion brings the company’s operations to more than 70 cities in India, supported by a fleet of mobile service vans for on-site repairs.

The company provides glass solutions for all vehicle makes and models using materials that meet Original Equipment Manufacturer (OEM) standards. Maintenance and replacement tasks are performed by certified technicians and include a one-year warranty on products and workmanship.

Beyond standard glass replacement, the network handles specialised technical requirements, including:

• Luxury and Commercial Vehicles: Glass replacement for high-end cars and heavy vehicles.
• Modern Vehicle Sensors: Management of sensor recalibration and sunroof glass.
• ADAS Recalibration: Realignment of Advanced Driver-Assistance Systems following windshield replacement to ensure camera and sensor accuracy.
• Value-Added Services: Headlight restoration, wiper blade replacement and car battery services.

AIS Windshield Experts has established partnerships with major insurance providers to offer cashless facilities, intended to simplify the claims process for customers. The company’s growth strategy focuses on further penetration into Tier-II and Tier-III cities to standardise auto glass care in smaller markets.

Ratish Ramanujam, Executive Director & COO, AIS Windshield Experts, said, "Reaching 143 outlets is not just a number; it’s a testament to the trust over 1 million satisfied customers have placed in the AIS Windshield Experts brand. This expansive network significantly reduces downtime for vehicle owners and fleets, ensuring quick, reliable, and standardised service nationwide. We are proud to be driving the shift towards organised, quality-assured auto glass care in India. AIS Windshield Experts also specialises in high-end technical repairs and refinements like sunroof glass replacement, glass replacement in luxury cars as well as commercial vehicles, as well as handling the intricacies of delicate sensors in modern vehicles."

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Maruti Suzuki India, the country’s largest passenger vehicle manufacturer, has introduced ‘Quickstop’, a compact, prefabricated service touchpoint designed for rapid deployment in high-vehicle-density areas.

The units are constructed from modified containers and equipped with tools for routine maintenance and minor repairs.

Quickstop facilities are designed for locations such as corporate campuses, airports and fleet hubs. The format allows vehicle owners to access servicing at their place of work or transit points, reducing the need for dedicated service centre visits.

The modular, container-based design requiring minimal space and setup time. It utilises waterless car washing techniques and battery-powered service equipment. The facilities are operated by Maruti Suzuki dealer partners, with space provided by corporate entities or fleet operators.

In the initial pilot phase, the company has established 10 Quickstop facilities across Delhi-NCR, Chennai, Hyderabad, Bengaluru, Kolkata, Bagdogra, Calicut and Surat.

The initiative targets both individual customers and commercial fleet operators. For professional drivers, the on-site format is intended to reduce vehicle downtime and increase operational availability. For office employees, the system allows for vehicle drop-off and pick-up within the workday.

Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India, said, “As workdays are getting increasingly busier and personal time is becoming more valuable, we recognise a growing need to make vehicle servicing even more convenient and accessible to customers. This led to the creation of Quickstop, which brings our service facilities to places customers regularly visit, such as offices, airport zones and fleet hubs. These compact, container-based units are easy to install and require very little time and space for set up, making them ideal for such locations.”

“Office‑goers can simply drop off their vehicles at on‑site Quickstop facilities and pick them up fully serviced after work. Similarly, for fleet operators and commercial users, minimising vehicle downtime is essential, as time directly impacts earnings. Quickstop helps reduce vehicle downtime and increase availability. Our idea is to seamlessly integrate vehicle servicing into a customer’s lifestyle, so that they don’t have to go out of their way. Cars should serve the customers, not the other way around,” he added further.

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