Introduced by the Ministry of Road Transport and Highways (MoRTH), Government of India, in 2017 on a pilot basis by the Mumbai Traffic police in October 2016, the e-challan system has since been put into practive all over the country. Aimed at digitising the process of traffic violation enforcement by eliminating manual loopholes, the system is proving to be annoying for transporters however.

It is not the technology, but the ones who deploy the system, claims transporters. Stating that the e-challan system has over time become a source of significant distress for transporters even though its introduction was appreciated by the industry as it digitised the process of traffic violation enforcement and eliminated many manual loopholes, Bal Malkit Singh, Chairman - Core Committe and Former President, All India Motor Transport Congress (AIMTC), averred, "The system has over time become a source of significant distress for transporters and other road users. It has become a new ‘Frankenstein’ and death knell for the road transport sector.” 

Stating that a strong resentment is brewing and the transport fraternity across the country is agitating, Singh said, “The intention behind e-challans is to improve transparency and reduce manual intervention, but several issues have risen to complicate the situation for transporters.” “The primary issue stems from the large volume of incorrect or excessive e-challans issued to them. Many trucks plying long distances are receiving multiple e-challans for the same alleged offense or due to erroneous readings from speed detection or overloading devices,” he added. 

Giving an example of trucks travelling through multiple states often receiving fines for supposed infractions such as over-speeding or minor overloading even though they are within legal limits, Singh explained, “Such errors accumulate and led to a financial strain for transporters. This is exacerbated as transporters operate nationwide – covering diverse terrains and jurisdictions – that would mean that they may be penalised in various states.” “These fines often lack clarity or the chance for immediate redressal, leading to confusion and increased operational costs,” he elaborated.

Informing that enforcement officials have found a way around technology to generate motivated challans without any verifiable proof of offence, which is leading to acute harassment of the transport fraternity, Singh articulated, “There is neither authentication of any violation through static photo nor there is any transparency leading to acute harassment of the transport fraternity. Static photo of a parked vehicle is clicked and challans are issued for random offences. The vehicle owner may be from a geographically distant state and cannot contest the challan in court. Lack of communication regarding issuance of e-challan to the vehicle owner/operators who is sitting in one part of the country and must travel across the length and breadth of it to get it disposed/rectified.”

With instance where the vehicle owner comes to know of the challans issued only after he tries to dispose of his vehicle, goes to renew its fitness and to renew the permit (in the case of commercial vehicles), the issues with e-challans is pan-India in nature than be limited to a certain geographically or cultural area it looks like. 

Transport associations like the All India Motor Transport Congress (AIMTC) have voiced concerns and are actively engaging with state and central authorities to address the growing problem. They have raised issues related to inaccurate e-challans due to technical errors or faulty detection equipment, lack of a unified system across states leading to inconsistency in how fines are issued and difficulty in contesting these fines as there is no streamlined process for redressal or appealing incorrect challans.

They are demanding a centralised and transparent grievance redressal system, standardisation of e-challan policies, equipment calibration across states and leniency or waiver of penalties that are clearly issued due to system malfunctions, according to Singh. 

Of the opinion that traffic enforcement is a state subject, Singh expressed that the intensity and frequency of issues differ state-to-state therefore and in some states use of faulty equipment or overly strict enforcement practices that has led to a higher number of incorrect challans. Singh drew attention to issues like non-integration with national vehicle databases (such as Vahan 4) in some states. “The system in Telangana for example,” Singh articulated, “has been of specific concern for transporters because it is not fully integrated with the national system, leading to problems like wrongful issuance of challans for vehicles from other states.” 

"The potential solutions to addressing the issue of e-challan," Singh commented, “Is to ensure scientifically verifiable evidence. A centralised grievance redressal system with a nodal officer should be put in place. The exact recording of the offence with exact measurement in case of over-height or overload or similar such case should be presented rather than a picture to avoid any doubt about motivated action. Equipment and procedures should be standardised. Vehicle databases should be integrated. Enforcement officials should ne trained to be humane. The accountability of the enforcement officials should be ascertained whenever the issue of motivated challans is there." 

Image for representative purpose only. 

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Volvo Buses India, a business unit of VE Commercial Vehicles, has unveiled the Volvo 9600 Seater-Sleeper coach at the Prawaas 5.0 exhibition in Gandhinagar. It is designed to combine seating and sleeper configurations in a single platform for intercity, tourism and pilgrimage routes.

The 15-metre coach accommodates 51 passengers, featuring 24 upper-deck sleeper berths and 27 lower-deck seats equipped with calf support. It is powered by the Volvo VEDX8 engine and utilises an I-shift transmission. The interior includes an integrated kitchenette, an onboard toilet, mobile charging points and entertainment systems.

S S Gill, Chief Commercial Officer, VE Commercial Vehicles, said, “India's bus industry is evolving rapidly, with rising passenger expectations for premium travel experiences and operators seeking higher productivity and operational efficiency. At Volvo Buses India, we continue to shape the future of mobility by combining globally proven engineering with innovations that address evolving needs of the Indian market. The Volvo 9600 Seater-Sleeper expands our premium coach portfolio with a flexible solution that meets customer expectations for safety, comfort and luxury."

Suresh Chettiar, Executive Vice-President – Bus Division, VE Commercial Vehicles, added, "The Volvo 9600 platform has been widely appreciated for setting new standards in luxury, safety and passenger comfort. Building on that success, we are introducing the Volvo 9600 Seater-Sleeper to meet the growing demand for more flexible premium travel solutions. Featuring 24 upper sleeper berths and 27 premium lower-deck seats with calf support, the new coach enables operators to efficiently cater to both short- and long-distance routes while delivering an elevated travel experience for passengers."

The vehicle introduces safety features, including a 360-degree camera system and camera-based electronic rear-view mirrors. It also includes a tyre pressure monitoring system, a driver state monitoring system to detect fatigue and an alcohol interlock system. The coach is equipped with a telematics solution for real-time monitoring of vehicle location, performance and fuel consumption.

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The Prawaas 5.0 exhibition, an event focused on the public transport industry, has opened at the Helipad Exhibition Centre in Gandhinagar, Gujarat. Scheduled from 9–11 July 2026, the exhibition is organised by the Bus & Car Operators Confederation of India (BOCI) to coincide with its 10th anniversary.

The event, held under the theme ‘Towards Safe, Smart & Sustainable Passenger Mobility,’ brings together manufacturers, technology providers, and operators. Exhibitors include companies such as Tata Motors, VE Commercial Vehicles, Daimler, JBM, Force Motors, EKA Mobility, Switch Mobility and Sun Mobility, among others.

The exhibition showcases a range of technologies and solutions across the transport value chain, including electric vehicles, charging infrastructure, fleet management systems and digital platforms. The event aims to serve as a platform for industry stakeholders, including fleet owners, state transport undertakings and policymakers, to discuss developments in the sector.

The inauguration was led by Miraben Patel, Mayor of Gandhinagar and Kaushik Jain, MLA of Dariapur. Over the three-day programme, the exhibition will host product launches, conferences and business meetings intended to facilitate collaboration within the passenger transport sector.

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SWITCH Mobility has introduced the SWITCH EiV9, a 9-metre electric bus, at the Prawaas 5.0 exhibition in Gandhinagar. The e-bus is designed for city transit, employee transportation, and school mobility.

It uses a Permanent Magnet Variable Reluctance (PMVR) motor that provides 213 kW of peak power. The Switch EiV9 features battery pack options, regenerative braking and dual-gun CCS2 charging. Safety features include a Fire Detection and Suppression System (FDSS) and disc brakes on the front and rear axles. The passenger cabin is equipped with air suspension, seating and USB charging points.

Ganesh Mani, CEO, Switch Mobility, said, "The launch of the all-new Switch EiV9 marks an important milestone in our growth journey as we strengthen our presence across key public and institutional mobility segments. We see strong momentum in this category, with the 9m electric bus market expected to grow at a CAGR of nearly 34% by FY30, driven by increasing demand. The EiV9 has been purpose-built to deliver what operators value most: higher efficiency, superior passenger comfort, advanced safety and lower operating costs. It represents our commitment to developing solutions that not only accelerate the adoption of electric mobility but also create tangible business value for our customers. At Switch Mobility, we believe the transition to cleaner transportation will be driven by practical choices that make both environmental and economic sense. This philosophy is reflected in our new #SwitchKaro campaign, which encourages fleet operators and businesses to make the switch to smarter, more sustainable mobility solutions."

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Daimler India Commercial Vehicles (DICV), a wholly owned subsidiary of Daimler Truck AG, has unveiled the BharatBenz Torqshift 1926 AMT heavy duty bus chassis for intercity transportation. It has also launched the BharatBenz 917, an eight-metre fully built bus designed for India's growing compact-bus segment.

The Torqshift AMT tech comes to buses after doing duty in BharatBenz trucks. It is a globally proven AMT system that draws good amount of knowhow from Daimler’s Brazilian operations in terms of engineering and integration, according to sources aware of the development.

The AMT is coupled with the 260 hp engine of the 1926 bus chassis and automatically selects the optimum gear based on driving conditions, eliminating the need to continuously operate the clutch and gears. Aiding driving on congested urban roads and difficult terrains where manual shifting adds to driver strain over long shifts, the AMT increases safety. It is part of the powertrain that also includes a five-stage electromagnetic retarder.

The salient points of the AMT include intelligent eco roll for smarter coasting and reduced fuel consumption; multiple drive modes; one touch control, and clutch overload monitoring.

Speaking at the unveiling event, Andamuthu Ponnusamy, Head of Bus Business, Daimler India Commercial Vehicles said, "Fleet operators run on tight margins, and every hour a bus is off the road costs money. The BharatBenz Torqshift 1926 gives drivers an easier, more consistent ride while cutting downtime and lifecycle costs —this kind of improvement shows up directly for fleet operators margins."

Aimed at school, staff and institutional transportation requirements, the new eight-metre BharatBenz bus, called the 917, incorporates Daimler’s experience from catering to the above mentioned segments through its nine-metre long buses with an emphasis on safety, efficiency and comfort. Its features include Anti-lock Braking System (ABS); Electronic Vehicle Stability Control (EVSC); highest roll-over angle aiding best-in-class stability; seat belts for all passengers; largest emergency door in the segment; highly reliable fire alarm and fire protection system, optional PM2.5 air purification (Premium HEPA filter); retractable lower footstep for easy ingress; ergonomic and comfortable seating; powerful air-conditioning, anti-skid flooring and under-seat storage.

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