E-Challans Find A Way to Annoy Transporters; To Agitate Them

E-Challans Find A Way to Annoy Transporters; To Agitate Them

Introduced by the Ministry of Road Transport and Highways (MoRTH), Government of India, in 2017 on a pilot basis by the Mumbai Traffic police in October 2016, the e-challan system has since been put into practive all over the country. Aimed at digitising the process of traffic violation enforcement by eliminating manual loopholes, the system is proving to be annoying for transporters however.

It is not the technology, but the ones who deploy the system, claims transporters. Stating that the e-challan system has over time become a source of significant distress for transporters even though its introduction was appreciated by the industry as it digitised the process of traffic violation enforcement and eliminated many manual loopholes, Bal Malkit Singh, Chairman - Core Committe and Former President, All India Motor Transport Congress (AIMTC), averred, "The system has over time become a source of significant distress for transporters and other road users. It has become a new ‘Frankenstein’ and death knell for the road transport sector.” 

Stating that a strong resentment is brewing and the transport fraternity across the country is agitating, Singh said, “The intention behind e-challans is to improve transparency and reduce manual intervention, but several issues have risen to complicate the situation for transporters.” “The primary issue stems from the large volume of incorrect or excessive e-challans issued to them. Many trucks plying long distances are receiving multiple e-challans for the same alleged offense or due to erroneous readings from speed detection or overloading devices,” he added. 

Giving an example of trucks travelling through multiple states often receiving fines for supposed infractions such as over-speeding or minor overloading even though they are within legal limits, Singh explained, “Such errors accumulate and led to a financial strain for transporters. This is exacerbated as transporters operate nationwide – covering diverse terrains and jurisdictions – that would mean that they may be penalised in various states.” “These fines often lack clarity or the chance for immediate redressal, leading to confusion and increased operational costs,” he elaborated.

Informing that enforcement officials have found a way around technology to generate motivated challans without any verifiable proof of offence, which is leading to acute harassment of the transport fraternity, Singh articulated, “There is neither authentication of any violation through static photo nor there is any transparency leading to acute harassment of the transport fraternity. Static photo of a parked vehicle is clicked and challans are issued for random offences. The vehicle owner may be from a geographically distant state and cannot contest the challan in court. Lack of communication regarding issuance of e-challan to the vehicle owner/operators who is sitting in one part of the country and must travel across the length and breadth of it to get it disposed/rectified.”

With instance where the vehicle owner comes to know of the challans issued only after he tries to dispose of his vehicle, goes to renew its fitness and to renew the permit (in the case of commercial vehicles), the issues with e-challans is pan-India in nature than be limited to a certain geographically or cultural area it looks like. 

Transport associations like the All India Motor Transport Congress (AIMTC) have voiced concerns and are actively engaging with state and central authorities to address the growing problem. They have raised issues related to inaccurate e-challans due to technical errors or faulty detection equipment, lack of a unified system across states leading to inconsistency in how fines are issued and difficulty in contesting these fines as there is no streamlined process for redressal or appealing incorrect challans.

They are demanding a centralised and transparent grievance redressal system, standardisation of e-challan policies, equipment calibration across states and leniency or waiver of penalties that are clearly issued due to system malfunctions, according to Singh. 

Of the opinion that traffic enforcement is a state subject, Singh expressed that the intensity and frequency of issues differ state-to-state therefore and in some states use of faulty equipment or overly strict enforcement practices that has led to a higher number of incorrect challans. Singh drew attention to issues like non-integration with national vehicle databases (such as Vahan 4) in some states. “The system in Telangana for example,” Singh articulated, “has been of specific concern for transporters because it is not fully integrated with the national system, leading to problems like wrongful issuance of challans for vehicles from other states.” 

"The potential solutions to addressing the issue of e-challan," Singh commented, “Is to ensure scientifically verifiable evidence. A centralised grievance redressal system with a nodal officer should be put in place. The exact recording of the offence with exact measurement in case of over-height or overload or similar such case should be presented rather than a picture to avoid any doubt about motivated action. Equipment and procedures should be standardised. Vehicle databases should be integrated. Enforcement officials should ne trained to be humane. The accountability of the enforcement officials should be ascertained whenever the issue of motivated challans is there." 

Image for representative purpose only. 

Dongfeng Launches X9 Tractor In Vietnam

Dongfeng X9 - Vietnam

Chinese automotive major Dongfeng Motor Industry (DFMIEC) has launched the Dongfeng X9 fuel tractor in Vietnam.

The company showcased the X9 tractor alongside other models, including the X7 tractor, X3 tractor and various cargo trucks.

The event included technical briefings on the fuel performance and mechanical specifications of the X7 and X3 models. Currently, Dongfeng tractors rank among the top five CV players in the Vietnamese market. The introduction of the X9 is intended to expand the company's product matrix as the local government seeks to reduce logistics costs and transition towards high-quality transport infrastructure.

Wang Long, Chairman of DFMIEC, said, “Vietnam is one of the most dynamic and promising countries in the ASEAN region, with its industrialisation and urbanisation processes accelerating continuously, bringing broad growth space for the logistics industry. Driven by three major favourable factors – the expansion of infrastructure and logistics networks, the transfer of manufacturing industries and the rapid development of the digital economy, the market demand for logistics and transportation vehicles has maintained a steady growth. DFMIEC will move forward hand in hand with its partners to contribute to the development of Vietnam's transportation industry.”

The principal of the Vietnamese partner noted that the collaboration has reached a deeper level with the arrival of the X9. Dongfeng plans to continue its international strategy by investing in localised development and expanding its overseas footprint. The company intends to focus on resource investment to support the upgrading of the logistics sector in the ASEAN region.

Tamil Nadu SETC Inducts Volvo 9600 Coaches For Intercity Fleet

Volvo 9600 Coach Bus Flag Off

The State Express Transport Corporation (SETC) of Tamil Nadu has launched its intercity transport service with the induction of 20 Volvo 9600 15-metre seater coaches. The fleet was flagged off by the Chief Minister of Tamil Nadu, M K Stalin, at Island Grounds, Chennai.

The move is part of the state government's programme to upgrade public transport and provide long-distance travel options. The ceremony was attended by transport officials and government dignitaries, including the Minister for Transport, S S Sivasankar.

The Volvo 9600 coaches are manufactured at Volvo Buses India’s facilities and represent the current generation of the company’s bus range in the country.

The buses have a 51-seat layout designed for long-haul operations. Each unit is fitted with seats featuring calf support. It is engineered for ride quality, safety and operational reliability.

The coaches will operate on several major routes within Tamil Nadu and to neighbouring states, including:

  • Chennai to: Coimbatore, Bengaluru, Tiruppur, Salem, Thanjavur, Trichy, Nagercoil and Tiruchendur.
  • Inter-regional: Coimbatore–Bengaluru and Trichy–Tiruchendur.

Suresh Chettiar, Executive Vice-President – Bus Division, VE Commercial Vehicles, said, “We are proud to partner with SETC and the Government of Tamil Nadu in strengthening Tamil Nadu’s intercity transport ecosystem with the induction of Volvo 9600 coaches. These buses are engineered to deliver world-class comfort, safety, and operational reliability, supporting SETC’s vision of providing a superior travel experience to passengers while raising benchmarks for public transport in Tamil Nadu.”

IVECO Delivers First Hydrogen City Bus To Lorient Agglomeration In France

Iveco GX 337 H2 LINIUM

IVECO BUS has delivered its first GX 337 H2 LINIUM hydrogen city bus to the Lorient Agglomeration in France.

The delivery is part of a project that will eventually see 19 hydrogen buses added to the IziLo Mobilités network fleet, with 10 further units scheduled for delivery during 2026.

The GX 337 H2 LINIUM utilises a 100-kW fuel cell powered by four hydrogen tanks, integrated with a 69-kWh FPT Industrial battery pack. The bus has a claimed operational range of 450 km, can accommodate up to 110 passengers and hydrogen consumptions is claimed to be around 20 percent lower than others. Furthermore, it also is equipped with a heat pump system for thermal management and also comes with IVECO ON services to monitor performance and ownership costs.

Fabrice Loher, President, Lorient Agglomeration and Mayor of Lorient, said, “With the introduction of this first hydrogen bus, Lorient Agglomeration reaffirms its ambition to lead a bold and transformative energy transition. This milestone marks the emergence of a local sector that fosters innovation and job creation and strengthens our collective ability to offer sustainable mobility solutions tailored to the daily needs of our residents.”

Giorgio ZINO, Head of IVECO BUS Commercial Operations in Europe, said, “We are proud to see Lorient host the first European delivery of our GX 337 H2 LINIUM hydrogen city bus, a tangible demonstration of our commitment to working alongside local communities for decarbonised collective mobility. This technology delivers a high-performance solution, combining autonomy, comfort and energy efficiency and plays an active role in building a more sustainable future.”

IziLo Mobilités serves 25 municipalities with a population of 207,000. The network operates over 140 bus and boat lines. The introduction of hydrogen technology is intended to support the transition to carbon neutrality and reduce greenhouse gas emissions within the fleet.

Caterpillar Introduces 2-Day Repair Commitment For Cat CVAs

Caterpillar - CVA

Caterpillar has announced that all Cat Customer Value Agreements (CVAs) will be eligible for an upgraded Services Commitment beginning in 2026. The programme is designed to provide equipment owners with specific timelines for maintenance and repairs.

Under the new terms, CVAs that include dealer labour will feature a Two-Day Repair commitment for common repairs. If the equipment is not returned to service within this timeframe, the customer receives a payment. Furthermore, the Parts Next-Day availability commitment covers maintenance, wear, and repair parts for pickup at a designated dealer location.

The CVAs provide 24x7 access to equipment health management tools, including VisionLink and Cat Inspect, to monitor asset insights. Agreements also include:

  • Support from local Cat dealers.
  • Delivery of Cat parts and fluids for planned maintenance at the customer's location.
  • Options for equipment coverage, portability, and transferability.

Ebban Clause, Vice-President of Sales and Marketing, Construction Industries Services Division, said, “Our new Services Commitment program with a CVA is all about offering the customer hassle-free, peace-of-mind equipment ownership. Customers dealing with downtime need to act fast, and they need parts to get the equipment up and running quickly. Our new Services Commitment delivers just that – Two-Day Repairs, Parts Next-Day, or the customer gets paid.”

The global rollout of CVAs with the upgraded Services Commitment will begin in the Q1 of 2026. The implementation will continue through 2027, depending on regional availability.